Gap reviews

Impossible to get anything done. Sr management will throw you under the bus to save their own skin. Too many catty women - watch your back and trust no one.

-The managers that ran the Gap I worked at were awful. They were harsh, unfriendly even towards customers and all hated their life. One of my managers asked me to fold down 2 hours before close, since it was relatively slow. Of course as soon as I started, 3 or 4 families all with little kids rushed in and started destroying anything and everything. When my manager came back in later, she reprimanded me for not folding down. When I tried to explain what had happened, she accused me of lying. Even though I had never been anything but a trustworthy and reliable employee to her. Once, as I was helping a customer find a specific sweater, I asked a manager something about the Merchandise Locater system. She gave me a rude, sarcastic answer and a sneer. I later located the item, but my customer remarked to me that he was a manager of a bank, and as a manager, you should never talk rudely to an employee, especially in front of a customer. He told me I deserved better treatment than that, and that an honest question like mine should never be met with such a flippant remark on a managers part. He bought the sweater, and assured me he would never come back to Gap after seeing an employee treated so poorly. -The Gap card phenomenon. You're only as good as how many cards you sell. You're not trained on registers? You should still be selling 10 Gap cards an hour. Even though no one signs up for Gap cards on the sales floor. -WORKING SEASONALLY HERE IS SERIOUSLY TERRIBLE. They will use you and work you hard all season long, with promise of being hired for real after January...and once January rolls around, they will dismiss you without a second thought. I was a top seller, customers complimented me on surveys, and my hiring manager assured all us seasonal workers (there were 8 of us) that we would know by Christmas if we had a permanent spot on the team, so if not, we would have a month to look for work before leaving Gap. Christmas rolled around with no word. They said we would know by New Years, and considering seasonal employment ended Jan 7th, that wouldn't be a lot of lead time. New Years passed, and none of us knew anything. After having no hours for a week, I went in to confront our hiring manager face to face. She told me that, unfortunately, it didn't look like they had room on payroll to keep a single seasonal employee, but that no official decisions were made yet. If we couldn't stay on the team, we should apply for seasonal work once again in the summer, and that way we had a better chance of staying on the team once fall came around. She emphasized applying again in the spring a lot, making it sound like a for sure thing. Once she made an official decision, she would call us to let us know, and include an email or letter detailing other job opportunities at Gaps in the area. January, February and March all passed with NO WORD FROM GAP. To this day, I NEVER GOT ANY WORD OF BEING RELEASED FROM THE GAP TEAM. Since I had actually gone in and talked to her, I had a better idea of what happened than the other seasonal people did! Some of them heard absolutely nothing about their employment status with Gap other than not receiving hours any longer. They didn't know if it was too slow so they cut back hours, or if they were permanently done there. It was ridiculous. Now that it's spring time, I went in to talk to her about her previous offer of seasonal employment once again in the summer. She told me she had misspoken, that she was not going to hire a single summer employee, that instead she would just take all the college kids back and have them work summer positions. But, don't worry!, she will send out letters detailing other jobs within the Gap company! I'll believe THAT when I see it. Never have I been treated so terribly by a company before. I LOVED working there, and maybe if I was hired as a regular employee things would have been different. But one thing I know for sure is that they treat seasonal employees like they are disposable, even if you are believed to be "an asset to the company" and a "strong employee". -Reluctance to give raises. I know people that have worked at Gap full time for 8 or more years, that still make minimum wage. That is insane and just shows lack of regard towards employees.