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      Gap

      Part of Gap Inc.

      Engaged Employer

      Gap reviews

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      3.7

      70% would recommend to a friend

      (10,059 total reviews)
      avatar

      Mark Breitbard

      72% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.2

      Senior management

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      Gap has an employee rating of 3.7 out of 5 stars, based on 10,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Oct 15, 2016

      Great company- not a great time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. Ask anyone- the people are amazing. Positive, energetic, passionate, interesting, vast array of personalities. The office itself is beautiful and fuels a progressive work environment. Constantly innovating, in an effort to turn around the business.

      Cons

      Due to the state of the business, there is a lot of pressure on the Merchandising team. It is constantly evolving as the Operating Model changes. Although it can be inspirational in some instances, it's also disheartening, as you're never quite sure what's coming next. So many changes, it will be a journey before things are stable. Be prepared for the journey.

      4.0
      Jan 19, 2016

      Gap Planning Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A very dynamic, fast-paced and flexible business environment. Individual accountability as well as cross-functional growth-mindset emphasized. Increased focus on digital/mobile as well as international channels as regards growth going forward.

      Cons

      As the focus continues to be international growth, along with emphasis on digital/mobile -- store-side, or brick and mortar continues to struggle. Larger consolidation of merchant/inventory management teams into singular buying business units hindering expertise and work flow output in some areas.

      3.0
      Oct 18, 2014

      I do, but don't regret it at the same time...

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      leadership, work-life balance, flexibility, environment. To be honest this is a really chill place to work as far as retail goes. They really want you to value the customer and give a great experience to people, which to me is fantastic. I love talking to people and helping them without getting penalized for it. I agree with other reviews on here, where people give you tasks and don't hover over you to make sure you do it.. the people I work with are usually kind and open minded. It's a fair place, and the pay isn't bad for retail. FANTASTIC discount on their clothes. They will spend time teaching you about culture and retail, because they want you to be into the GAP life.

      Cons

      LACK OF HOURS (I cannot stress this enough). If you wanted a retail job that gives you real hours, this is NOT the company to work for. There are weeks of no hours. Srsly. Their hours depend on the money a location makes. It really sucks. The only way you make hours is if you're management. Sucks. If I would have known, I would have accepted another job offer I had. No benefits at all. They SUPER stress getting people to sign up for gap cards. IT'S ALL ABOUT GAP CARDS. ALL DAY EVERY DAY. They'll even give you less hours if you don't make any cards. It doesn't matter how good you are at your job, the only thing that matters are the cards. I mean I get it, but ghad dang. Super obsessed.

      Viewing 13 - 15 of 10,059 Reviews
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      Glassdoor has 10,667 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.