Gap reviews

3.7

69% would recommend to a friend

(10,061 total reviews)
avatar

Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,061 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 21, 2017

director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good advancement opportunities and benefits

Cons

High turnover and many inefficiencies in process

2.0
Mar 7, 2017

It was alright.

Recommend
CEO approval
Business Outlook

Pros

I worked as a part-time Sales Associate at GAP for about one year. The co-workers, management, and the environment in the store was overall very pleasant at the location I worked at. They should definitely keep this kind of work ethic and culture.

Cons

For the location I worked for anyway, not to judge the entire company, I recieved very little to no hours as my time working at the store "progressed". I was hired for what was supposed to be a part-time, permanent position. At the beginning, it seemed normal as I averaged around 20 hours/week. However, as time went by, I would get one shift every couple of weeks. Then it got worse and I didn't receive any shift in months. I wasn't a bad employee, and I did what was asked of me, so I have no idea what happened. Since they didn't give me a single shift in months, they have a policy where they terminated me after not working for months. The reason for this lack of shifts is because of overstaffing and overhiring, which was apparent at my location. They also did not provide proper training, as it seemed like all the new hires were just "thrown into the situation" and you kind of had to learn on your own through observation and sometimes asking management for help. In terms of wage, it was very basic at minimum wage and they don't give any or very little, if any, raises.

4.0
Dec 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Gap looks good on your resume if you want a career in retail. Gap will offer you all the training and opportunities you want, but you will be expected to make some serious compromises. If you are a creative type you will find an outlet in this organization. Some of the best leaders I've ever known were people I met while working at the CSSC. Great benefits, great balance. I loved that I was able to volunteer at my kids' school during working hours without taking time off.

Cons

Gap is not likely to return to their former glory of the nineties. They were too slow to adapt, and the apparel retail industry has left them behind. Expect to wait a very long time for a supervisory opportunity. Gap makes it easy for you to work anywhere, anytime - which isn't always a good thing! Some of the worst leaders I've ever known were people I met while working at the CSSC. There are a great number of supervisors who were promoted into leadership roles a decade ago, but still have zero leadership skills.

Viewing 121 - 123 of 10,061 Reviews

Glassdoor has 10,669 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.