Does Gap pay their employees well?

According to anonymously submitted Glassdoor reviews, Gap employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Gap. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Gap?

69% of Gap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gap 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Gap?

Sales Associate (3142) , Retail Sales Associate (434) , Sales Associate/Cashier (264) , Assistant Manager (247) , General Manager (122) , Brand Associate (111) , Sales Assistant (107) , Manager (102) , Sales (102) , Customer Service Representative (92) , Store Manager (87) , Cashier (86) , Associate (78) , Visual Merchandiser (57) , Stock Associate (51)

What are the pros of working at Gap according to real employee reviews?

"Such great people to work with and constantly being challenged by the incoming trend change and styles!" ((in 652 reviews)); "Benefits were great and was a perfect job as a young adult in college and freshly post" ((in 369 reviews)); "My coworkers were great and the job itself was pretty relaxed for the most part." ((in 336 reviews)); "Good work environment and ethics" ((in 213 reviews)); "My team was great and I got along with a lot of people in my location." ((in 203 reviews))

What are the cons of working at Gap according to real employee reviews?

"The pay was low but hey it was a job right out of High School so I learned alot" ((in 505 reviews)); "Poor management and lack of accountability" ((in 498 reviews)); "Long hours: a lot of hiring during peak which made the facility a little over crowded." ((in 409 reviews)); "Slow manager was rude and complained about very minor things over worked me as a minor and gave long shifts" ((in 348 reviews)); "No training of the reports and everything you learn everything has to be self taught." ((in 104 reviews))

What are employees saying about Gap layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gap layoffs and their outlook for job security at Gap in 2026.

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Gap

Part of Gap Inc.

Gap reviews

3.7

69% would recommend to a friend

(10,061 total reviews)

Mark Breitbard

70% approve of CEO

56% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Gap has an employee rating of 3.7 out of 5 stars, based on 10,061 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

3.0

Aug 31, 2017

Loss Prevention Agent

Loss prevention agent

Recommend

CEO approval

Business Outlook

Pros

PTO, Great Benefits, Dress Code, great employee discount , make life long friends

Cons

too much store side pushback and involvement, not enough l.p. offices, pay doesn't match the work at all, lack of training and a lot of complaining

2.0

Aug 23, 2017

Difficult to succeed

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly peers Casual dress Good products Great customer service

Cons

Very restrictive break times Cannot have set schedule Cannot have assigned workspace Poor equipment and few resources Impossible metrics to meet Training insufficient Constant pressure to meet requirements with little assistance to do that

3.0

Apr 1, 2017

Fast pace, no work/life balance

Assistant general manager - merchandising

Recommend

CEO approval

Business Outlook

Pros

- Good benefits for full time employees - Strong leadership with in depth training - Good employee discount - up to 6 different levels of leadership in most stores - good PTO scale

Cons

- not enough resources to compete tasks - no work/life balance - required to work all holidays - hard to use PTO due to business needs - no growth in upper management

Viewing 118 - 120 of 10,061 Reviews

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Loss Prevention Agent

Difficult to succeed

Fast pace, no work/life balance

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