Gap reviews

3.7

69% would recommend to a friend

(10,060 total reviews)
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Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Oct 1, 2008
Recommend
CEO approval
Business Outlook

Pros

I'd say that the single best reason to work at the Gap is the people. In my store, we had a very professional and competent management team that was very flexible about personal issues, emergency time off or schedule changes on short notice, etc. with employees who demonstrated the same flexibility. My co-workers were a pretty fun bunch of people too; most of them were young college students with a positive attitude and great sense of humor.

Cons

GapCard is/was probably the worst aspect of working at the Gap. So much effort and energy were expended on getting that damn piece of plastic into the hands of EVERY CUSTOMER that sometimes I think that we were more committed to pushing easy, not to mention very-high-interest-rate, credit than we were to selling clothes.

4.0
Sep 25, 2008
Recommend
CEO approval
Business Outlook

Pros

I'll have a really hard time leaving Gap Inc. and ever paying full price for their clothes again! Honestly though, Gap says they support work/life balance and in my Division, they 100% mean it. I realize it's not like this in every brand, but mine doesn't just talk the talk, our leadership team actions to it.

Cons

It is a lot like a social club sometimes...promotions don't always seem fair and it really does help you to know the right people. However, knowing the right people isn't always enough, because you do actually have to know your stuff too.

4.0
Sep 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Great culture, encouraged to succeed. I feel like I make a difference and that I'm listened to. The leaders I've worked for have given me great opportunities, encouraged me to grow and stretch myself and have been the ones to recommend me for promotions. I have always felt very supported. I like to work hard, which I do. But, I've also always felt that I could have the balance that works for me and the Company and the leaders I've worked for have always been very flexible.

Cons

Retail is a very reactionary business and Gap Inc. is not different

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Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.