Gap reviews

3.7

69% would recommend to a friend

(10,060 total reviews)
avatar

Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Oct 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Can be fun and exciting when the product is good. The energy and music is good. The customers are great.

Cons

Getting more for less is the name of the game! The hours can be grueling and work/life balance not respected. The leadership structure in the store has changed so that more responsibility is being given to entry level supervisors. While more responsibility can be a great thing, I believe you need to compensate employees for it. The supervisors are not given the support and training they need to run multi million dollar businesses. Also, there is no career advancement for them.

4.0
Oct 15, 2008
Recommend
CEO approval
Business Outlook

Pros

They simply have the best benefits package around. Even though they changed their health plan this year to the flexible spending account all the other benefits are great. I've been doing weight watchers and the company actually pays for my meetings to "keep me healthy" as part of our health plan.

Cons

A lot of promotions and special opportunities are reserved for people who are liked more than people who are actually qualified. The first year I worked for the company we had amazing contests for making sales goals, especially around holiday times. Someone I knew won a flat screen tv! But we don't have anything like that anymore.

4.0
Oct 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The people and health benefits. I have worked for the company for 5 1/2 years and have always had strong partnerships with all of the people I have worked with. The new president of Old Navy seems to have a good head on his shoulders and he truly cares about the people working here. The former president was a joke. She killed our business.

Cons

Constant change of leadership and the "flattening out" of the organization has been crazy. So much change really doesn't allow the teams to run their business. Upper level management needs to listen first then act.

Viewing 10024 - 10026 of 10,060 Reviews

Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.