Gap reviews

3.7

69% would recommend to a friend

(10,065 total reviews)
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Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Feb 11, 2009
Recommend
CEO approval
Business Outlook

Pros

The best things about working at the Gap were the benefits, the youth of my co-workers as well as the challenges to step up and work on high impact projects.

Cons

While benefits were good, the salary was rubbish, middle management were typically lifers and relatively useless. Things only get done by the executive leadership and implemented by the young overworked staffers. Middle management would just sit back and then watch. Real career opportunities were limited and promotions were rare. I felt if I left the company I could come back the next week to a higher position with better pay.

4.0
Feb 10, 2009
Recommend
CEO approval
Business Outlook

Pros

People are treated fairly at Gap. Gap truly cares about their employees and society. Gap's pay is competitive. It is a fun environment to work in when business is doing well. Each full-time employee gets 4 weeks vacation. Gap provides $5,000 annually for tuition.

Cons

It's a tough environment for retail. Gap in particular, is still looking for a big turn around in market share. Gap seems to struggle in identifying its target customers for each of the respective brands. However, as of late they have been much more concise in establishing the "target" customer. Employee morale continues to improve but still has a long way to go.

2.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

It's an easy place to earn basic wage without having too much invested or asked of you. The schedule is flexible, provided you don't need full time employment. If you want to work at the Gap for the rest of your life, management opportunities are available, but you really need to take on a "company man" attitude to get there. That means putting your own desires on hold and working for company first and your own edification last, but if you love the clothes, the retail environment, and the ups and downs of pop culture, you could certainly do a lot worse.

Cons

As with any big company, it's all about the bottom line, which doesn't leave a whole lot of room for the individual. On the plus side, the constant state of "reduce store operational hours!" means you can effectively have off any time you want -- unpaid, of course. Benefits are extended only to full-time employees, but stores run on such minimal hours that only one to three non-management employees will be full-timers. For the real-world, non-yes-men who make up most of the employee base, it's just a job, and there's no real motivation other than empty jingoism to do more than watch the clock.

Viewing 9991 - 9993 of 10,065 Reviews

Glassdoor has 10,675 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.