Does Gap pay their employees well?

According to anonymously submitted Glassdoor reviews, Gap employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Gap. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Gap?

69% of Gap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gap 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Gap?

Sales Associate (3142) , Retail Sales Associate (434) , Sales Associate/Cashier (264) , Assistant Manager (247) , General Manager (122) , Brand Associate (111) , Sales Assistant (107) , Manager (102) , Sales (102) , Customer Service Representative (92) , Store Manager (87) , Cashier (86) , Associate (78) , Visual Merchandiser (57) , Stock Associate (51)

What are the pros of working at Gap according to real employee reviews?

"Such great people to work with and constantly being challenged by the incoming trend change and styles!" ((in 654 reviews)); "Flexible hours and the store I worked at had high volume so hours were always available." ((in 420 reviews)); "Benefits were great and was a perfect job as a young adult in college and freshly post" ((in 368 reviews)); "My coworkers were great and the job itself was pretty relaxed for the most part." ((in 336 reviews)); "My team was great and I got along with a lot of people in my location." ((in 208 reviews))

What are the cons of working at Gap according to real employee reviews?

"The pay was low but hey it was a job right out of High School so I learned alot" ((in 515 reviews)); "poor management and constantly understaffed" ((in 496 reviews)); "Slow manager was rude and complained about very minor things over worked me as a minor and gave long shifts" ((in 355 reviews)); "favoritism, high management turnover rate" ((in 66 reviews)); "Compensation packages favor senior leadership; promotions based on politics or tenure rather than performance alone." ((in 65 reviews))

What are employees saying about Gap layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gap layoffs and their outlook for job security at Gap in 2026.

Gap reviews

3.7

69% would recommend to a friend

(10,061 total reviews)

Mark Breitbard

70% approve of CEO

56% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Gap has an employee rating of 3.7 out of 5 stars, based on 10,061 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

3.0

Aug 26, 2024

Not a good fit

Gm

Recommend

CEO approval

Business Outlook

Pros

Benefits IE: insurance , PTO, 401 match, monthly bonus when the goals are actually achievable.

Cons

Very difficult to take PTO, guilt tripped by DM & senior mgr. Workload is insane and the company just piles it on. A DM who expects you to work 7 days to accomplish the workload. Zero work life balance in the 6 years I was there. Non stop texting, being belittled in group texts when KPI’s mainly loyalty goals were not reached. Constantly badgered to postpone or cancel PTO due to visits, workload, workshops etc. In all my time there every year I lost PTO. In a district of 11 stores in the 6 years I was there, every store GM left and there were stores that turned GM’s 2-3 times. I was the last one to leave. Turnover in all of Gap brands is high and those are reasons why. CEO Richard you should get into your stores and see what is really happening!

1.0

Mar 21, 2024

Learn a lot but mean girl behavior is tolerated

Assistant merchant

Recommend

CEO approval

Business Outlook

Pros

You have the opportunity to learn A TON - the teams are lean and you are surrounded by people who have been in the industry for a long time.

Cons

There is virtually no diversity at HQ - I had a horrific boss that tortured me and others.

4.0

Oct 27, 2021

Decent Pay, Wonderful Work Environment

Staff analyst/accountant inventory control finance

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment, plenty of opportunity to move around and they do truly care about career for employee's

Cons

Pay rates range from Average/Mid-level to Competitive depending on the role. Usually higher roles are overpaid, and mid range to lower level roles are grossly underpaid. Job roles have very little transferrable experience aside from what you bring with you through the door.

Viewing 88 - 90 of 10,061 Reviews

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Jobs at Gap

Retail Stock Associate

Administrative Assistant, Gap Brand

Retail Sales Associate

Retail Sales Associate

Retail Stock Associate

Gap

Gap reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a good fit

Learn a lot but mean girl behavior is tolerated

Decent Pay, Wonderful Work Environment

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