Gap reviews

3.7

69% would recommend to a friend

(10,060 total reviews)
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Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The employees that work there are young, attractive and energetic. Call it youthful optimism, but it is refreshing to see a lot of positive energy and good ideas from kids out of school. The headquarters is in an amazing location, with a great atmosphere to work in and a top notch cafeteria on the 7th floor (AKA the "GAPeteria"). Aesthetically and superficially it is a wonderful place to work.

Cons

The aforementioned optimism quickly gets squashed by the also young, attractive and entitled VP's, of which there are hundreds in the company. Unfortunately these VP's also become part of Senior Mgmt and hence have contributed greatly to the downfall of a once respectable brand. Because the atmosphere is so clicky and catty, it is not conducive to healthy disagreements, and thus breeds the young corporate sycophant who in good turn will be come one of the VP's.

1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

If you need some new clothes, you get a pretty good discount, especially if working at Banana Republic.

Cons

The entire culture of Gap Inc. is one of denial. The product is never bad, it only matters how the employees perform. The management doesn't have many multi-level and useless stages, the workers on the line need to be more efficient. When Gap was revealed to have employed child labor (again), not one word was mentioned to the floor employees. In a mid-size gap store, almost 50% of the staff is a manager or lead of some kind, each at differing levels, and few do much "real" work. Days off are extremely hard to get, no matter the reason, and trying to move from a store to corporate position is unheard of. Loyalty is meaningless; one could show up early every shift every day for years, but they are given the same consequences for missing a shift as someone who calls out of work every other shift. Calling out is too easy, and as a result an excessive amount of "on-call" shifts are assigned to floor workers.

1.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The employee discount, if you like to shop at Gap.

Cons

Zero potential for internal growth. Leadership are micro managers who make unilateral decisions and make it clear that people are not cared about, they are just a means to an end. Save yourself the burn out and go elsewhere where you can be respected and rewarded for excelling in your role.

Viewing 85 - 87 of 10,060 Reviews

Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.