Gallagher reviews

Leadership is weak and deceptive. There is huge disconnect between management and the service team i.e. half of the service team left due to the same issues. The favoritism is blunt and right in your face. Several weak team members were promoted with little knowledge of the industry and ghastly work ethics. There are also a number of account executives who don't pull their own weight. In short, success here is driven by office politics not performance.

HR is abysmal for an organization of this size. Total lack of transparency around job levels and salaries. Opportunities for promotion don't exist. There's a big element of you know (or are related to) in this company. If you're not in the inner circle, then you're just a worker bee. Much worse if you're not a white dude. The workload is insane and the reward for a good job is getting more work to do. You can be a leader with a significantly karge team but have no say in your budget or salary increases for your team. To spend a penny, it has to go to c-level for approval, and those guys are so out of touch with reality. Lastly, they heavily offshore their back office operations, which can work with the right oversight and leadership. Yet they never replace or try and retain onshore talent and think everything can be pushed offshore without any impact to service. It's a trade-off, guys.