Is Gallagher a good company to work for as a Resolution Manager?

Resolution Manager professionals working at Gallagher have rated their employer with 2.6 out of 5 stars in 147 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Resolution Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Resolution Manager interview questions at Gallagher .

Does Gallagher pay Resolution Manager employees well?

Resolution Manager professionals rate their compensation and benefits at Gallagher with 2.8 out of 5 stars based on 147 anonymously submitted employee reviews. This is 3.5% worse than the company average rating for salary and benefits. Find out more about Resolution Manager salaries at Gallagher.

How happy are Resolution Manager professionals working at Gallagher?

32% of Resolution Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Resolution Manager professionals have also rated Gallagher with a 2.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.9 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 313 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 214 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 196 reviews)); "Work Life balance , flexible in work , work from home" ((in 170 reviews)); "Great team and atmosphere." ((in 124 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Political and less salary" ((in 268 reviews)); "low pay and hard to get bonus" ((in 246 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 223 reviews)); "got canceled and no training or experience received" ((in 117 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 79 reviews))

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Gallagher

Gallagher Resolution Manager reviews

2.6

32% would recommend to a friend

(147 total reviews)

J. Patrick Gallagher Jr.

50% approve of CEO

22% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

2.3

Work/Life balance

Resolution Manager employees have rated Gallagher with 2.6 out of 5 stars, based on 147 company reviews on Glassdoor. This indicates that most Resolution Manager professionals have an average working experience there. Gallagher is rated 28% below average by Resolution Manager professionals compared to other employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

147 reviews

1.0

Jul 11, 2025

Avoid like the plague

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Decent PTO, optional holidays and a mental health day, work remote ability, Free CEU training program,

Cons

Horrible management, they overload you with claims or constantly assign claims to you from people after they leave, they didnt pay me out my entire pto balance and ive had to continue to email about it with no response, and they will notify prior clients that you are still there even though youve been gone. HR nightmare and I would never work there again.

Gallagher Response

10mo

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, this is not the type of environment we strive to create, nor does it reflects the values of the Gallagher Way. Please know that your voice matters. We are taking this feedback seriously and will escalate internally to ensure situations like this are always addressed and prevented.

3.0

Jun 8, 2025

.

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

100% Work from home jobs

Cons

Their system is RisxFacs. It’s old and feels like working in 1990’s

Gallagher Response

11mo

Thank you for your feedback. Your insights help us grow and continue building a better workplace for all.

4.0

Jan 7, 2025

Steady workflow

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

No huge ups and downs in my department. Pretty steady workflow.

Cons

Can be numbers focused at times

Gallagher Response

We appreciate your feedback. Your insights help us create a better workplace.

Viewing 13 - 15 of 147 Reviews

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Gallagher Resolution Manager reviews

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Avoid like the plague

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Steady workflow

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