Avoid like the plague - Senior Resolution Manager Gallagher Employee Review

1.0
Jul 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent PTO, optional holidays and a mental health day, work remote ability, Free CEU training program,

Cons

Horrible management, they overload you with claims or constantly assign claims to you from people after they leave, they didnt pay me out my entire pto balance and ive had to continue to email about it with no response, and they will notify prior clients that you are still there even though youve been gone. HR nightmare and I would never work there again.

avatar
Gallagher Response
10mo
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, this is not the type of environment we strive to create, nor does it reflects the values of the Gallagher Way. Please know that your voice matters. We are taking this feedback seriously and will escalate internally to ensure situations like this are always addressed and prevented.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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