Is Gallagher a good company to work for as a Resolution Manager?

Resolution Manager professionals working at Gallagher have rated their employer with 2.6 out of 5 stars in 147 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Resolution Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Resolution Manager interview questions at Gallagher .

Does Gallagher pay Resolution Manager employees well?

Resolution Manager professionals rate their compensation and benefits at Gallagher with 2.8 out of 5 stars based on 147 anonymously submitted employee reviews. This is 3.5% worse than the company average rating for salary and benefits. Find out more about Resolution Manager salaries at Gallagher.

How happy are Resolution Manager professionals working at Gallagher?

32% of Resolution Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Resolution Manager professionals have also rated Gallagher with a 2.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.9 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 313 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 214 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 196 reviews)); "Work Life balance , flexible in work , work from home" ((in 170 reviews)); "Great team and atmosphere." ((in 124 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Political and less salary" ((in 268 reviews)); "low pay and hard to get bonus" ((in 246 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 223 reviews)); "got canceled and no training or experience received" ((in 117 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 79 reviews))

Gallagher Resolution Manager reviews

2.6

32% would recommend to a friend

(147 total reviews)

J. Patrick Gallagher Jr.

50% approve of CEO

22% positive business outlook

Ratings by demographic groups

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Resolution Manager employees have rated Gallagher with 2.6 out of 5 stars, based on 147 company reviews on Glassdoor. This indicates that most Resolution Manager professionals have an average working experience there. Gallagher is rated 28% below average by Resolution Manager professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

147 reviews

1.0

Sep 2, 2025

Its all about the metrics

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Fully remote position and a 4 day work week

Cons

Wayyyy to much work. Not enough support or time to accomplish all takes. Case loads are too high. Always doing duplicate amounts of work to appease the metrics. Outdated systems

3.0

Aug 31, 2025

RM

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay and job stability.

Cons

Very chaotic work environment. Very high caseloads. Company is constantly changing the way things are done, and not in a way to benefits adjusters.

Gallagher Response

9mo

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, this is not the type of environment we strive to create, nor does it reflects the values of the Gallagher Way. Your insights help us grow, and continue building a better workplace for all.

1.0

Jul 24, 2025

Ok

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Work from home, no micro managing

Cons

The Job is Low pay

Gallagher Response

10mo

Compensation and benefits are key priorities for us. We are committed to offering comprehensive and valuable packages that align with our employees' needs. Your feedback helps us shape our benefits strategy, thank you!

Viewing 10 - 12 of 147 Reviews

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Gallagher Resolution Manager reviews

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Its all about the metrics

RM

Ok

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