Gallagher Resolution Associate reviews

2.3

19% would recommend to a friend

(73 total reviews)
avatar

J. Patrick Gallagher Jr.

32% approve of CEO

12% positive business outlook

Resolution Associate employees have rated Gallagher with 2.3 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Resolution Associate professionals have an average working experience there. Gallagher is rated 36% below average by Resolution Associate professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

73 reviews
1.0
Oct 27, 2024

The Gallagher Way

Recommend
CEO approval
Business Outlook

Pros

Remote working and slight schedule flexibility

Cons

No remote working stipend to help you pay to run your work computer and other devices, and they’ll tell you to upgrade your internet and won’t offer to help offset the cost. My position is remote with no option to work in-office, yet I’m basically covering the company’s office expenses. Also, you’ll get a merit raise for meeting expectations, but they lie to you and say it’s 3%, however the math says less than 2.5%. So basically, if you do everything they want you to do, and do it the way they want you to do it, you lose money each year due to inflation. Wages across the country are going up on average 5%, but that’s not the Gallagher Way. Currently, I have over 190 claims and at least a quarter of them are involved in active litigation. Your paycheck says you work 70hrs/pay period, but you’ll put in 10+hr days plus weekend and holiday work. Again, the company’s math isn’t quite up to elementary school level. Also, if youre on the group health insurance plan, don’t expect mental health to be covered at all. That’s right. It’s 2024 and I’m stressed to the max because of my job, yet this company’s health insurance won’t cover mental health visits caused by working for the company. Ironic? No, it’s just the Gallagher Way. Also, leadership at all levels are not actual leaders. They don’t care about their subordinates. They only care about being in charge. Also, the training is awful and the case management systems are antiquated at best. Multiple systems with no integration at all. It’s a claims management nightmare.

1.0
Oct 13, 2024

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

Work from home Nice colleagues

Cons

Benefits are horrid and pricing is astronomical Pay is not competitive. 15 days of PTO (which is not in par with industry standards. They only offered 10 and had to fight for 15) Outdated claims system Manager who was hired had zero experience with claims and had only done insurance defense work prior to coming into their role at GB. Had no idea where the stressors and triggers were to help the team and prioritized the wrong things.

5.0
Oct 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good leadership from all the managers

Cons

Not enough training being provided

Viewing 10 - 12 of 73 Reviews

Glassdoor has 5,394 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.