Is Gallagher a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Gallagher have rated their employer with 3.8 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Gallagher .

Does Gallagher pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Gallagher with 3.1 out of 5 stars based on 77 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Gallagher.

How happy are Client Service Associate professionals working at Gallagher?

70% of Client Service Associate employees at Gallagher would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Client Service Associate professionals have also rated Gallagher with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.2 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (106) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 316 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 225 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 181 reviews)); "flexible and can work from home" ((in 163 reviews)); "Great team and atmosphere." ((in 118 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 276 reviews)); "Staffing issues & low pay" ((in 244 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 216 reviews)); "got canceled and no training or experience received" ((in 112 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 76 reviews))

Gallagher Client Service Associate reviews

3.8

70% would recommend to a friend

(77 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (77 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate employees have rated Gallagher with 3.8 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

77 reviews

3.0

Mar 19, 2025

Laid back

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Relaxing environment with mostly good culture

Cons

They do not want to pay the people they hire and train. They want to only pay people that come from other insurance companies.

Gallagher Response

1y

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, this is not the type of environment we strive to create, nor does it reflects the values of the Gallagher Way. Your insights help us grow, shape our benefits strategy and continue building a better workplace for all.

5.0

Jan 6, 2025

Excellent Company to grow with

Client service associate

Recommend

CEO approval

Business Outlook

Pros

1) I enjoy working at Gallagher because they are committed to helping you grow into the best version of yourself. 2) Gallagher invests significantly in your career, focusing on areas that provide long-term benefits.

Cons

Not really any Cons just being patient and communicate what you are looking for in your career with your managers.

Gallagher Response

1y

Career development is a key focus for us. We continuously improve our programs to provide structured pathways for growth. Thanks for your feedback.

5.0

Jan 5, 2025

Great Place!

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great team and wonderful culture!

Cons

I have nothing bad to say!

Gallagher Response

1y

Thank you for recognizing our efforts to maintain a strong company culture. We continuously work on improving and reinforcing our core values.

Viewing 7 - 9 of 77 Reviews

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Gallagher Client Service Associate reviews

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Laid back

Excellent Company to grow with

Great Place!

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