Is Gallagher a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Gallagher have rated their employer with 3.8 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Gallagher .

Does Gallagher pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Gallagher with 3.1 out of 5 stars based on 77 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Gallagher.

How happy are Client Service Associate professionals working at Gallagher?

70% of Client Service Associate employees at Gallagher would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Client Service Associate professionals have also rated Gallagher with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.2 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (106) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 316 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 225 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 181 reviews)); "flexible and can work from home" ((in 163 reviews)); "Great team and atmosphere." ((in 118 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 276 reviews)); "Pay is low in industry" ((in 244 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 216 reviews)); "got canceled and no training or experience received" ((in 112 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 76 reviews))

Gallagher Client Service Associate reviews

3.8

70% would recommend to a friend

(77 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (77 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate employees have rated Gallagher with 3.8 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

77 reviews

4.0

Jun 9, 2025

Great place to work

Client service associate

Recommend

CEO approval

Business Outlook

Pros

* hybrid work environment * excellent training * great coworkers * excellent opportunity for advancement

Cons

* heavy workload * health insurance - high deductible plans ($3,000/$6,000 deductible or more and you pay full bill out of pocket until you meet your deductible), NO plans with co-pays (co-pay examples: $30 for PCP, $60 for Specialist, or $50 for Urgent Care)

Gallagher Response

11mo

We’re happy that you appreciate your experience at Gallagher. We appreciate your input and will continue striving for excellence in our offerings. Thanks for your review.

3.0

May 8, 2025

Client Service Associate

Client service associate

Recommend

CEO approval

Business Outlook

Pros

One of the few places that still offers a hybrid work environment in the industry.

Cons

Starting salary is low compared to competitors in the industry and little opportunity for raises and promotion.

Gallagher Response

1y

We’re glad to hear about your experience at Gallagher. We appreciate your input and will continue striving for excellence in our offerings. Thanks for your review.

3.0

May 1, 2025

Good for early career

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Strong internship program and they have some brilliant team leads. I've seen people climb the ranks and have great success if they are talented as a producer. The company tries to take care of their people, and rewards loyalty and tenure with opportunities for growth.

Cons

Low pay, heavy workload, minimal effort to eliminate toxic factors

Gallagher Response

1y

Thank you for your feedback. We appreciate your input and will continue striving for excellence in our offerings. Your insights help us grow and continue building a better workplace for all.

Viewing 4 - 6 of 77 Reviews

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Gallagher Client Service Associate reviews

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