Is Gallagher a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Gallagher have rated their employer with 3.8 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Gallagher .

Does Gallagher pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Gallagher with 3.1 out of 5 stars based on 77 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Gallagher.

How happy are Client Service Associate professionals working at Gallagher?

70% of Client Service Associate employees at Gallagher would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Client Service Associate professionals have also rated Gallagher with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.2 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (106) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 316 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 225 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 181 reviews)); "flexible and can work from home" ((in 163 reviews)); "Great team and atmosphere." ((in 118 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 276 reviews)); "Staffing issues & low pay" ((in 244 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 216 reviews)); "got canceled and no training or experience received" ((in 112 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 76 reviews))

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Gallagher

Gallagher Client Service Associate reviews

3.8

70% would recommend to a friend

(77 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

91% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Work/Life balance

4.0

Diversity & inclusion

3.9

Senior management

3.6

Career opportunities

3.1

Compensation and benefits

Client Service Associate employees have rated Gallagher with 3.8 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

77 reviews

5.0

Nov 18, 2024

Great Company Culture and Good People

Client service associate

Recommend

CEO approval

Business Outlook

Pros

For such a large company it feels small and tight knit. Everyone is supportive, helpful and welcoming. There are lots of resources and support to do your job. Highly admired company by competitors, carrier companies and clients. Strong well experienced leadership. Flexible work life balance with understanding leadership. Team oriented. Gallagher really invests and supports your professional development.

Cons

Low pay behind the normal market rate, competitors pay much higher. Slow track to advance and no bonuses and very low salary increases if any. Since it's such a large company expectations seem different between employees and managers leading to confusion and unfairness. Benefits could be much better.

5.0

Oct 16, 2024

Entry Level

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great flexibility and extremely knowledgeable industry experts across all divisions and fields. Coworkers are always willing to help and assist in your growth

Cons

Fluctuations of busy times. 60 hr weeks at times to weeks with minimal work

4.0

Oct 1, 2024

Hybrid - Good for Transition Career

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Hybrid work environment Onboarding program

Cons

Low pay Limited PTO Hourly for new employees and cannot negotiate pay or benefits.

Viewing 13 - 15 of 77 Reviews

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Gallagher Client Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company Culture and Good People

Entry Level

Hybrid - Good for Transition Career

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