Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      GDS Group

      Engaged Employer

      GDS Group reviews

      3.1

      53% would recommend to a friend

      (691 total reviews)

      Spencer Green and Charles Oakley

      53% approve of CEO

      43% positive business outlook

      Ratings by category

      3.4

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Work/Life balance

      3.0

      Diversity & inclusion

      3.0

      Senior management

      GDS Group has an employee rating of 3.1 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GDS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      691 reviews
      1.0
      Mar 29, 2017

      Stay away!

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good location, you can learn where not to work in the future, decent basic, good commission structure - if you ever manage to get it paid out to you

      Cons

      As per following reviews, do NOT get sold on the dream. It is not true, it's aggressive unethical and cloak and dagger type of selling of a useless and made up product no one will ever purchase for a second time... I can not imagine who can enjoy this type of job, where you know that you blatantly have to lie every day and trick people into coming to these events. You have to be a very specific type of person to enjoy working here - if this job is for you, you probably won't bother to read these reviews anyways. The people reading this however, my advice is to stay away.

      avatar
      GDS Group Response
      8y
      Thank you for your feedback. Location & Commission - We agree the location is great and have put a lot of work into getting the right commission structure for each of our teams so I’m pleased that you recognise those positives. Sales role - I am sorry to hear that your full experience with GDS Group didn’t meet your expectations. The Sales environment is both dynamic and energetic with our sales process relying on several sales techniques. Great prospecting means that we do not only use social media channels and face-to-face but we also use phone based as a means of connecting with our customers on a personal level. We realise that for some individuals that this is not their preferred means of prospecting and therefore these individuals I regret would not be a good fit for our organisation. Customer retention - We believe in an authentic and ongoing relationship with our customers and our retention is extremely good as you’ll see from our customer case studies on both www.gdsgroup.com and our GDS Group youtube site. You - We are keen to learn from previous employment experience and I would urge you to contact us directly to discuss further.
      1.0
      Mar 29, 2017

      Its a call centre, and you are treated as a number.

      Business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      no wifi. no cutlery. no tea or coffee. broken air con. toilets.

      Cons

      Its all one big con. There are a few sales people here worth their mustard, they will sell you a dream and what you want to hear, they are good at it so beware. Dishonest, poor ethos which comes straight from the top. Very high staff turnover. Misdirection of new starters. Its a call centre and a data mining company fronted as an events company. You are required to be on the phone all day, gather lots of data by making lots of calls, and hopefully for the company sell nothing. If you do make a sale, expect to be fired before you get the commission. Sales Managers claim peoples deals here on a daily basis that they have sacked in the weeks previous. I would faster recommend chronic food poisoning or a bullet to the head than a job here. You are welcome.

      avatar
      GDS Group Response
      8y
      Thank you for your feedback. Sales role - I am sorry to hear that your experience with GDS Group didn’t meet your expectations. The Sales environment is both dynamic and energetic, with our sales process relying on several sales techniques. Great prospecting means that we do not only use social media channels and face-to-face but we also use phone based as a means of connecting with our customers on a personal level. We realise that for some individuals that this is not their preferred means of prospecting and therefore these individuals I regret would not be a good fit for our organisation. The first 6 months is a critical learning period in any role where people either find their feet, or find out it’s not for them. As you pointed out there are many great sales people who work hard, are rewarded well and have been here for many years – some for as long as 20! Amenities – Thanks for feeding back on the amenities we provide. We have a kitchen on each of our 3 floors in our Bristol office and a vending machine on the ground floor for all staff to use for drinks and snacks. The building facilities are shared with several other companies and managed independently. I have flagged up your comments from March with them for investigation. You - We are keen to learn from previous employment experience and I would urge you to contact us directly to discuss further.
      1.0
      Mar 27, 2017

      Sales exec

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location is set in a nice part of bristol

      Cons

      Avoid this company. It's full of people with either fake names or fake job roles. They hire and fire on a batch basis and if you are lucky you might survive the chop. However if you don't hammer the phone non stop and don't get on the right side of certain people you have no chance of survival. They sack people after a matter of weeks. I'm not joking. The company pitches digital disruption at you but ultimately half the staff can't even spell digital. There is a plethora of different events all full with delegates with active projects. Supposedly. Yet if you speak to sponsors you will soon realise these active projects are just nonsense. If you value your career and don't want to work in the boiler room do not join this business. If you enjoy vulgar language, amateurish management and a mis-sold service then by all means jump right in. If you do join then ask why half the staff have fake names

      avatar
      GDS Group Response
      9y
      I regret that your experience with us has not met your expectations. The Sales environment is both dynamic and energetic. We pride ourselves in a talent proposition of building the capability of graduates and giving them the opportunity to develop into excellent Sales Managers. Unlike some larger organisations we like to promote from within, creating greater opportunities for advancement of career. Our sales process relies on several techniques. Great prospecting means that we do not only use social media channels and face-to-face but we also use phone based as a means of connecting with our customers on a personal level. Great sales people do not only rely exclusively on passive connections. I realise that for some individuals that this is not their preferred means of prospecting and therefore these individuals I regret would not be a good fit for our organization. Our success criteria and the performance objectives during probation are high, which has allowed us to ensure we attract and retain the right talent to continue to grow our organization. We make these clear during induction, training and ongoing coaching with your team leaders. We believe in an authentic and ongoing relationship with our customers and our retention is extremely good. We are keen to learn from previous employment experience and I would urge you to contact me directly to discuss further.
      Viewing 598 - 600 of 691 Reviews
      Related searches: GDS Group jobs | GDS Group salaries | GDS Group benefits | GDS Group interviews
      ReviewsGDS Group reviews

      Glassdoor has 713 GDS Group reviews submitted anonymously by GDS Group employees. Read employee reviews and ratings on Glassdoor to decide if GDS Group is right for you.