Four Seasons reviews

3.8

70% would recommend to a friend

(3,453 total reviews)
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Alejandro Reynal

87% approve of CEO

65% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,453 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Mar 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Great training program, nice locations, free stays at other properties (if approved, which is rare now compared to 10 years ago).

Cons

Very long hours, pay structure is low for managers - especially asst. managers, in order to be recognized - you must brown-nose, you must sacrifice your beliefs and family in order to get any recognition or promotion. Management will always strive for best customer service no matter how bad they treat their own employees.

2.0
Feb 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Looks good on your resumes. Top quality locations/properties. Your friends and family will be like "Wow, you really work for the Four Seasons?"

Cons

You become a robot and it's all about whoose ass you kiss the most. Phoney people work well with the phoney management. Don't bother having an opinion about anything not in there already established culture because you will be shot down. The pay is average, nothing to write home about, and the hours suck. They are so strict about there labor budget that they will sacrifice guest expirience to save a few bucks on overtime and when you're having your guests pay that kind of money it just doesn't work.

3.0
Feb 24, 2009
Recommend
CEO approval
Business Outlook

Pros

The Four Seasons has a strong service culture, and an amazing reputation amongst its competitive set. Holding a position here definitely opens doors with other companies in the future. If you would prefer to stay with the company, Four Seasons definitely does try to promote from within. In addition to promotion, the company is dedicated to keeping the employees that they have hired. During these difficult economic times, they are trying to do everything they can to avoid layoffs.

Cons

Working at the Four Seasons requires many long days, more than what other hotels request of their employees. This can be a little discouraging, especially when knowing that the other companies are paying higher salaries.

Viewing 3442 - 3444 of 3,453 Reviews

Glassdoor has 4,218 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.