Forever 21 reviews

3.2

47% would recommend to a friend

(8,785 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Jan 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Most of the employees are enjoyable to work with. You get to be around fashionable clothes. Time goes by fast when it is busy. When you get friendly/appreciative/understanding customers. Most of the music is enjoyable, but would it kill them to turn the volume down a little?

Cons

The employee discount is only 10%, it hardly makes a difference when you buy something. They don't train you, they just expect you to figure everything out on your own, then scold you for doing it wrong even though they never taught you. They hire tons of new people but cut everyone's hours within the same week! It's rare to receive praise, you mostly get feedback when it's negative. Management is extremely disorganized/lacking communication. Customers are messy, some just ignore you when you greet them. They exploit their employees as much as they can until someone calls human resources on them. The store is massive, so you feel like an idiot if a customer asks where an item is and you can't find it for them. You're on your feet the whole time, legs/feet ache halfway through your shift.

3.0
Dec 27, 2011
Recommend
CEO approval
Business Outlook

Pros

updates and exposure to fashion, When you can actually work as what you were hired for, you can really excel and grow, however you must be motivated by oneself, the unsteady environment may actually prepare you for other tough working ennironments

Cons

unrealistic tasks, unrealistic time goals for tasks, constant revolving of managers in and out of store, constant bagering of job performances and unprofessional execution of employee evaluations and "morale boosters", lack of training for most staff

1.0
Jun 27, 2011

terrible.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-you can wear pretty much whatever you want. -you can make a few friends in the process. -the music they play is okay.

Cons

-the discount sucks. seriously. 10%? -you cannot get promoted. at all. they hire mangers from other companies. OTHER COMPANIES when there are sales associates who would do SUCH a better job than them. -they constantly cut hours. and they will call you 30 mins to an hour BEFORE you're supposed to go in. -the pay sucks. -late hours. everything is a mess no matter how hard the associates try. -mangers are incredibly rude -managers favor people -they HIRE so many people and BARELY give anyone any hours BECAUSE they have hired so many new people. seriously?

Viewing 274 - 276 of 8,785 Reviews

Glassdoor has 9,481 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.