Forever 21 reviews

3.2

47% would recommend to a friend

(8,784 total reviews)
avatar

Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Sep 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Working for Forever 21 at first was an amazing experience. I met so many amazing people that I consider more than just my coworkers, I was given a modest wage with good hours considering I'm still in school, I was trained to do everything and multitask, I worked my way up and gained management's recognition. It pretty much is a great place to learn how to develop skills for your future careers.

Cons

I began realizing how much I disliked the organization from management maybe eight months in. Management really doesn't care about you or your goals to advance in the store, I know because I've worked so hard to move up to work with the visual team and they don't communicate back to me at all and just throw me onto the sales floor. Why? Because they don't care about your feelings, they just want to use you. Also, all they care about is making money. Obviously a retail store would want to make money, but they scream into the walkies about having five minutes left to make the hourly sales goal and they pester you to customer service, even when you are and doing the best you can. Oh and 10% discount? Really?

4.0
Sep 18, 2014

Working for F21

Recommend
CEO approval
Business Outlook

Pros

Grueling but great experience, and intense but perfect for those who chose retail as their first experience. Working for Forever 21 definitely takes a lot out of you but gives so much back in terms of experience. If you have a passion for fashion and can "move with a sense of urgency" - somewhat equivalent to a cheetah, there is no way that you cannot continue to move up in this company. Having worked here for a little over 2 years I have mastered the floor, working my way up to head cashier, accessories specialist, and now a visual merchandiser. DREAMS DON'T WORK UNLESS YOU DO! In this field as well, you have got to be a leader FYI or they will milk you for all you are worth.

Cons

Not getting the recognition you deserve but that also comes from taking initiative and not being afraid to have a voice. Sorry discount for as hard as employees bust their butts, but awesome starting out salary for entry level associates.

Viewing 247 - 249 of 8,784 Reviews

Glassdoor has 9,480 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.