Does Forever 21 pay their employees well?

According to anonymously submitted Glassdoor reviews, Forever 21 employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Forever 21. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Forever 21?

47% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forever 21 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Forever 21?

Sales Associate (2596) , Visual Merchandiser (359) , Sales Associate/Cashier (320) , Retail Sales Associate (310) , Brand Ambassador (216) , Assistant Manager (210) , Cashier (179) , Store Manager (144) , Stock Associate (105) , Co-Manager (75) , Head Cashier (72) , Assistant Store Manager (70) , Visual Merchandising Manager (70) , Store Associate (68) , Manager (67)

What are the pros of working at Forever 21 according to real employee reviews?

"Coworkers were great and I had a fun time as a sales associate with my fellow employees" ((in 461 reviews)); "The people I work with are great and they like to promote from within if they see potential in you." ((in 457 reviews)); "Very considerate about responsibilities outside of work (Flexible Schedule)" ((in 116 reviews)); "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality." ((in 107 reviews)); "Fun work environment and get to wear mostly whatever you'd like" ((in 105 reviews))

What are the cons of working at Forever 21 according to real employee reviews?

"Poor management and lots of pettiness" ((in 911 reviews)); "low pay (seems fair until you actually start working there and realize that its not worth it)" ((in 692 reviews)); "Manager was rude and unapproachblr" ((in 550 reviews)); "If you want to work long hours and receive half of what you work for than this is the company for you!" ((in 374 reviews)); "Low hours and favoritism and scheduling" ((in 161 reviews))

What are employees saying about Forever 21 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forever 21 layoffs and their outlook for job security at Forever 21 in 2026.

Forever 21 reviews

3.2

47% would recommend to a friend

(8,784 total reviews)

Winnie Park

47% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,784 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews

1.0

Nov 5, 2014

I'd leave zero stars if that was an option.

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

The only positive thing that I have to say about this place is that I discovered some really cool bands. oh, and I got health insurance.

Cons

In the 9 months I worked there almost all of the original management staff quit, including 2 people walking during busy shifts. We were given unrealistic goals, few hours to give to sales associates, and very little motivation to stay with th company. One of my fellow Asms was a terrible person who went out of her way to make my life miserable. This continued even after she quit and moved on to another store.

3.0

Nov 5, 2014

Good people, unrealistic expectations

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

Awesome people to work with! You work with these people all the time so they become your family. Get cute clothes for cheap. Wide array of looks and trends to shop and merchandise for. Room for growth. Company is attempting to become higher fashion/more mature with their marketing. Directives are clear and easy to understand.

Cons

Ridiculous 5-7 overnight shifts for floorset without a full day of rest in between your next day shift. Discount is only 10% (not for extended family either). Inconsistent scheduling. No vacation/sick days. It's a big corporation, so they don't care about the "little people" that make this store run smoothly (e.g. sales associates). You are easily replaceable in the company's eyes (even if you work for corporate). Poor staff straining and management follow through. No accountability. Visual standards are decreasing with time. Target demographic is young teen girls (and their moms) with lots of attitude.

1.0

Oct 28, 2014

Potential but just a job not a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cafeteria and networking. Can teach yourself a lot in a small amount of time. People are great but just going with rhythm.

Cons

Management is never on same page. No actual training. Set up for failure from the start. Innovation is frowned upon. Pay is no where near competitive. Growth is low. High turnover and long hours.

Viewing 238 - 240 of 8,784 Reviews

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Jobs at Forever 21

Obsługa klienta - Język Francuski

Łódź

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Spedytor Międzynarodowy

Łódź

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Forever 21

Forever 21 reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I'd leave zero stars if that was an option.

Good people, unrealistic expectations

Potential but just a job not a career

Top companies for "Compensation and Benefits" near you

Jobs at Forever 21