Does Forever 21 pay their employees well?

According to anonymously submitted Glassdoor reviews, Forever 21 employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Forever 21. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Forever 21?

47% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forever 21 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Forever 21?

Sales Associate (2594) , Visual Merchandiser (359) , Sales Associate/Cashier (320) , Retail Sales Associate (310) , Brand Ambassador (215) , Assistant Manager (209) , Cashier (179) , Store Manager (144) , Stock Associate (105) , Co-Manager (75) , Head Cashier (72) , Assistant Store Manager (70) , Visual Merchandising Manager (70) , Store Associate (68) , Manager (67)

What are the pros of working at Forever 21 according to real employee reviews?

"The people I work with are great and they like to promote from within if they see potential in you." ((in 455 reviews)); "Coworkers were great and I had a fun time as a sales associate with my fellow employees" ((in 452 reviews)); "Very considerate about responsibilities outside of work (Flexible Schedule)" ((in 116 reviews)); "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality." ((in 108 reviews)); "Fun work environment and get to wear mostly whatever you'd like" ((in 107 reviews))

What are the cons of working at Forever 21 according to real employee reviews?

"Poor management and lots of pettiness" ((in 910 reviews)); "low pay (seems fair until you actually start working there and realize that its not worth it)" ((in 696 reviews)); "managers are rude and careless" ((in 557 reviews)); "If you want to work long hours and receive half of what you work for than this is the company for you!" ((in 365 reviews)); "Blatant favoritism." ((in 174 reviews))

What are employees saying about Forever 21 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forever 21 layoffs and their outlook for job security at Forever 21 in 2026.

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Forever 21

Forever 21 reviews

3.2

47% would recommend to a friend

(8,778 total reviews)

Winnie Park

47% approve of CEO

29% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Apr 23, 2013

I have a love/hate relationship with this company, but it has finally come to an end.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Trendy, stylish apparel at very affordable prices (although it seems to be getting a bit expensive) - Flexible hours, great work for a student - Plenty of room for advancement, IF you're hard working AND determined - Good experience relating to retail/fashion industry

Cons

- Hours fluctuate by season (a lot during the summer but very little after Christmas) unless you're full time - Unprofessional environment: employees are young so, a lot of petty, high-school drama & some coworkers very gossipy - Very LOW discount - Short breaks - HIGH turnover, employees never stay long, unless they have potential for manager or visual

3.0

Apr 7, 2013

Sales Associate at F21 Town Center GA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work with cute clothes all day, shopping while you work.

Cons

You only get a 10% discount and you must buy 3 items before you even get the employee discount. Retail sucks and its a huge store with a million different types of clothes, bright, bright lights, it takes forever to close. The managers are pretty cool but rather strict, still.

1.0

Mar 11, 2013

Highly unorganized with little to no room for advancement

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

- Very easy to be hired in, the process for a management level hire took less than three weeks - Very relaxed dress code, you can basically wear whatever you want

Cons

- Very high turnover rate, which results in ridiculous scheduling complications every month - no room for advancement, senior management is stale and new managements ideas arent taken into consideration at all - discount is only 10%, which does nothing

Viewing 8761 - 8763 of 8,778 Reviews

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Jobs at Forever 21

Spedytor Międzynarodowy

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Obsługa klienta - Język Francuski

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