Does Forever 21 pay their employees well?

According to anonymously submitted Glassdoor reviews, Forever 21 employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Forever 21. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Forever 21?

46% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forever 21 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Forever 21?

Sales Associate (2594) , Visual Merchandiser (359) , Sales Associate/Cashier (320) , Retail Sales Associate (310) , Brand Ambassador (215) , Assistant Manager (209) , Cashier (179) , Store Manager (144) , Stock Associate (105) , Co-Manager (75) , Head Cashier (72) , Assistant Store Manager (70) , Visual Merchandising Manager (70) , Store Associate (68) , Manager (67)

What are the pros of working at Forever 21 according to real employee reviews?

"The people I work with are great and they like to promote from within if they see potential in you." ((in 453 reviews)); "Coworkers were great and I had a fun time as a sales associate with my fellow employees" ((in 440 reviews)); "Fun work environment and get to wear mostly whatever you'd like" ((in 111 reviews)); "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality." ((in 109 reviews)); "I would say discounts and flexible schedules" ((in 106 reviews))

What are the cons of working at Forever 21 according to real employee reviews?

"Poor management and lots of pettiness" ((in 900 reviews)); "low pay (seems fair until you actually start working there and realize that its not worth it)" ((in 706 reviews)); "Manager was rude and unapproachblr" ((in 549 reviews)); "If you want to work long hours and receive half of what you work for than this is the company for you!" ((in 375 reviews)); "Blatant favoritism." ((in 154 reviews))

What are employees saying about Forever 21 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forever 21 layoffs and their outlook for job security at Forever 21 in 2026.

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Forever 21

Forever 21 reviews

3.2

46% would recommend to a friend

(8,776 total reviews)

Winnie Park

47% approve of CEO

29% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Jul 13, 2009

Worst job ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to shop while you work and there is okay music? The comstuers were usually friendly so that helped.

Cons

Worst job ever. Manager ws never there. When I put in my two weeks notice I had to put it on a post-it on the computer because she hadn't been into work for a couple of weeks. (Not vacation time) I got in trouble a couple of times for not wearing enough accessories which is rediculous they don't pay you enough or of give a good discount.

4.0

Jun 2, 2009

Visual Merchandising at forever21

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

I liked seeing the clothes before they were actually put on the floor becuase stuff goes fast at this store and I like being able to grab my size and get it before its gone. The discount was okay too..only 10%. but hey, the clothes arent that expensive anyway.

Cons

Too many people..not enough space for the clothes.

2.0

May 1, 2009

Slavery Legal in U.S.--Now Expanding to Tokyo

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Forever 21 is a fast, fun place to work, and provides a direct challenge to those up to the task. Working here will get you a job anywhere, due to the high volume and overall expectations of the chain. It is a recession-proof job. Forever 21 has increased sales by 10% company-wide this year, while every one else is closing down.

Cons

It is slavery. I have worked many hours of unpaid overtime, seen people fired for trying to put in a two-weeks notice, worked under a district manager who has never worked in a store in her life and when asked to watch the sales floor for an hour, buckled and called another manager in to work. Closing shifts for management are generally 2pm-2am, with one 30 minute break that you have to work through because you are the only manager in the store. Chang is slavery.

Viewing 8761 - 8763 of 8,776 Reviews

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Jobs at Forever 21

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