Forever 21 reviews

3.2

47% would recommend to a friend

(8,780 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Feb 13, 2010
Recommend
CEO approval
Business Outlook

Pros

fashion forward company. GOt along with assocites

Cons

Too much work too many policies

3.0
Jan 20, 2010
Recommend
CEO approval
Business Outlook

Pros

It is nice to get to work with the latest fashions on a smaller scale. You will learn a great deal about fashion, designers, and the ways that different looks are achieved. I really like that we do not currently push a credit card.

Cons

1. The employee discount is laughable. 2. It seems as though the corporate solution to shrinkage focuses too heavily on its employees, and not enough on the customers who are shoplifting. 3. The store attracts a very broad age-range of customers, some of which can be incredibly difficult to deal with. 4. Although artistic and creative, the merchandising style of the store is very difficult to work with. 5. There is no apparent rhyme or reason to the way they determine markdowns, making merchandising that much more difficult. 6. The on-the-job training is lacking, and many employees of all positions do not seem to know company policies or expectations.

1.0
Jan 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Most of the sales associates are wonderful people that you do grow close with.

Cons

Employee benefits is a 10% discount. You have to take care of a manager's error in the schedule, if you cant find someone to cover the shift, you will get written up. Horrible communication, team work, and customer service. You must wait a year for a raise, and it'll be around .35 cents. Not worth it.

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Glassdoor has 9,476 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.