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      Forever 21

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      Forever 21 reviews

      3.2

      47% would recommend to a friend

      (8,780 total reviews)
      avatar

      Winnie Park

      47% approve of CEO

      29% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.9

      Senior management

      2.8

      Career opportunities

      2.7

      Compensation and benefits

      Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Apr 10, 2010

      High School Job

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great co workers! They are the only reason I am still working there - SOME managers can be OK - Keep up with the trends - Learn the value of a dollar!

      Cons

      - Managers dont communicate - LONG hours, I've had to stay past midnight more than twice - No respect for employees - 10%discount. - Employees can not return anything or use Store credit( even if it was before you stated working) -Low pay - Hours are up and down - To many people( my store just hired about 5 new people, for the past month i have been working at most for 2 days per week at 4 hours per day. - STORE IS A MESS - Customers are disrespectful in so many ways.

      4.0
      Apr 9, 2010

      pretty good

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      the hours given were pretty good, managers were very nice, discount was good given the original price of the merchandise

      Cons

      messy messy messy, it was a lot of work to clean up after customers, upper management barked orders at times

      3.0
      Apr 9, 2010

      There's always an opening because people quit so frequently.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Generally Nice Co-Workers 2. Seeing new clothes. 3. I liked the moldings in accessories. 4. There are not many pros I can think of.

      Cons

      1. managers think that they are Miranda from the Devil Wears Prada. 2. Treat their employees awful 3. Wouldn't let me quit. So I had to let myself go and get terminated. 4. Hours are ridiculous 5. Don't even bother thinking about getting a good raise. 6. Overnights are so stupid, and so hard. 7. TERRIBLE COMMUNICATION PROBLEMS. 8. Keeping people on board and just giving them promotions when they're obviously the worst with people skills and keeping the people with people skills and works skills on the floor still getting paid awful and having hours that fluctuate like no other. 9. NOT PAYING ATTENTION TO MY NEEDS AND WHAT DAYS I CAN'T COME INTO WORK BECAUSE I GO TO CLASS. 10. EDGING AND SCRUNCHING!?!?! IT LOOKS TERRIBLE

      Viewing 8692 - 8694 of 8,780 Reviews
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      ReviewsForever 21 reviews

      Glassdoor has 9,476 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.