Fiserv reviews

First Data took over all operations and let go all of the Fiserv leadership that could've help with integrating the two organizations. ALL and I mean ALL of the First Data leaders I have dealt with are toxic personalities. They promote a culture of fear. Asking questions is strictly frowned upon because questions expose problems that First Data leaders don't have answers for. I have been on calls where Fiserv personnel are literally yelled and and mocked. It has become a hostile environment run by people that don't understand basic security practices. A VP of cyber security asked how much a WireShark License cost on a call with security members from another vendor. You could feel the embarrassment. A Cyber director had no idea what a pcap was or how they work! The original Fiserv 401 and stock discount programs were both cut and the First Data programs were raised so we met somewhere in the middle. Great for FD not so great for Fiserv

Legacy management mentality from acquired company focusing on short term operating environment and numbers vs long term strategies and company health.