Fiserv reviews

3.0

44% would recommend to a friend

(10,721 total reviews)
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Takis Georgakopoulos

Not enough data to show CEO approval

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,721 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Jun 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Not deserve even single star after acquired of First Data company.

Cons

Sapience tools installed - Work 12 -14 hours daily for logging 8 hours in the sapience. No work life balance, daily working more than 12 hours. 90% work on support projects. Legacy technologies and projects. No technical growth . Lots of work pressure and micro management. Poor Management. Illiterate managers. Bad policies applied from first data. Not deserve fortune 500 company.

1.0
Jun 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Only positive is that i have kicked this company and left it before it was acquired/merged with First Data. Even if this company gives me 1000% hike i will never ever join this organisation ever again.

Cons

1. Negative work life balance. Their employees(current) are working till 3 am in the morning 2. They have installed sapience tool. Let me tell you about this tool. You have to move your mouse or keep entering keyboard in every 1min else it will count as unproductive time. In this organisation they want us to complete 8 productive hours which is next to impossible and specially with the work that this org give to its employees 3. They give chillad hike to some of its employees. Believe me so many of my friends got zero hike.. 4. They fire people every week. Every current employee always think that it might be my last week in this organisation. 5. They promote undeserving people.. people who will come second even if they are the lone person running in a race. 6. They hire useless garbage. Believe me if you are selected in fiserv interview then look in mirror and tell urself that u r useless 😁. They will pick only those people who won't even hire themselves 7. At the time of my writing this review this company rating is 3.1 which i seriously think is way way way too high for org like this.. they deseve a big big zero 8. They have only 1 client and that too is way too much for company like this to handle 9. They will conduct a test every month as if they want us to launch a rocket via nasa however they themselve dont follow any testing/development standards 10. If you join this org then your career will stop forever, you will be of no use so plz plz read my review before even thinking of joining organisation like this I can seriously write even more but i think i have wasted enough of my time on this garbage organisation

1.0
Apr 10, 2020

Steer Clear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules, good coworkers

Cons

Fiserv had found its sweet spot in functionality, performance and collaboration before the First Data Merger. After the merger, it is a total nightmare. Long-term associates were let go (even during a quarantine) and contractors are being brought in to replace them. Contractors are getting screamed at for not meeting expectations because they can't do the job that the long-term associates did. Unreal. Fiserv didn't buy First Data, First Data has taken over Fiserv and it is being ran into the ground by bitter old men who never listen to the people doing the work and make uninformed decisions that make no business sense. It is unbelievable. The company used to be amazing but I see no way it will recover from this as many of the long-term brilliant associates have all been laid off in massive numbers, many just because they were remote and First Data decided remote associates are worthless. Clients should run far away as soon as their contracts are up for renewal because their service levels will continue to tank.

Viewing 115 - 117 of 10,721 Reviews

Glassdoor has 11,799 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.