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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,718 total reviews)
      avatar

      Mike Lyons

      67% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,718 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Jan 17, 2022

      Disappointing change in culture

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistent growth, key industry, overall good opportunities to work on relevant technologies. Benefits, pay, and employee programs are good for a large company. Real efforts to diversify leadership.

      Cons

      Original Fiserv culture was pretty good, and it generally felt like employees were valued, though annual layoffs to cut cost were disheartening. New culture feels like employees are simply line items in the expenses, or boxes on an org chart. Draconian policies ending hybrid work schedules, purging remote employees, and hiring location restrictions in NJ show a huge disconnect with reality. HR communications tries to put a good spin on the decisions, but it will cripple productivity and has driven morale even lower.

      2.0
      Dec 16, 2021

      Great Team, Untrusting Company

      Technical writer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoyed work, teamwork collaborative environment, great direct management, stock match, diversity and inclusion, client offerings, fast-paced environment, best technology in the industry.

      Cons

      Antiquated banking mindset that employees need to be physically in the office, That they care about employees is only on paper, the company only looks after the company and senior leadership, employees are monitored and not treated like adults, no transparency in communication - upper management only knows the real truth, promises mean nothing, frequent lay-offs that coincidentally are of people with tenure that are close to retirement or that are paid well after working for the firm for many years, trimmed the middle management and now there are very few layers of management, No true path for progression in current career path - you will have to leave a career path and apply for something else or leave the company, don't believe the hype about meritocracy as you will only receive a 1-2% bonus if you are lucky despite your efforts toward company goals.

      2.0
      Nov 14, 2021

      The Company and Culture are Metastasizing

      Product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pockets of great team members still left

      Cons

      - Annual RIFs - Low morale - Mandatory relocations - Little to no WFH options for the majority of employees - Expensive benefits - Stock is flatlining - Compensation packages lag far behind industry cohorts - New CEO Frank Bisignano's favorite expression: "Attrition is our friend."

      Viewing 109 - 111 of 10,718 Reviews
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      ReviewsFiserv reviews

      Glassdoor has 11,792 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.