Fiserv reviews

3.0

44% would recommend to a friend

(10,701 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Having trouble with this question. The option to telecommute was nice. Better than dealing with the parking situation at the office. Had a lot of office parties in San Antonio for hourly employees in an attempt to boost morale.

Cons

It was a stressful environment. Most conference-call happy organization I have ever seen. How did anyone get any work done at this company when they were always on the phone? Demanded a lot of travel, yet were very tight with expenses. Technology was not as advertised when I was interviewed. Integration of Benefit Planners, Wassau, & Keenan units was poor leading to problems with communication and service. They didn't appear to have the financial strength to compete with the bigger players. Minimal marketing investment. No charitable giving or promotions to increase name recognition while I was there. Better that the Health Unit was sold to UNH.

2.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Once you have a job at Fiserv you are basically welcome to stay forever. The demands are low and it is very difficult to get fired unless you exhibit gross incompetence. This is why there is a large demographic of employees who have been with the company for 20-25+ years. The pay is known to be around 15% lower than comparable positions in the Milwaukee area but many people stay because of the stability. It is very easy to get hired based on experience and not education. The company highly values banking experience and takes the view that it is easier to teach employees technology than banking.

Cons

There is very little opportunity for growth at Fiserv. Time of service is rewarded instead of compentency. If you do decide to stay with the company you should expect a small promotion around 5 years (Team Leader, etc.) and possibly be made an officer around 10-15 years. To become a manager you would need to be with the company for at least 10 years. It also helps to be 45 years of age or older. Education is not valued or encouraged at the company. You will have to fight for training opportunities and any further higher education will most likely not help you with advancement within the company.

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexible working atmosphere, confidence about the future, healthy buzz of constant activity, some of the "dead wood" has been finally let go, king of the industry by a healthy margin

Cons

WAY too many dinosaurs! Have never worked for a company with so many people that were never promoted and doing the same job for 10+ years. Pay, benefits, vacation, and education opportunities are way behind a typical Fortune 500. Employees have almost no current skills and little to no business knowledge. Very limited diversity in work force, 90% or more are coders or bank tellers.

Viewing 10696 - 10698 of 10,701 Reviews

Glassdoor has 11,769 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.