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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,703 total reviews)
      avatar

      Mike Lyons

      67% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.6

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Mar 28, 2012

      Good place to work, good benefits.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO-paid time off is great...you start with about 200 hours of paid time off!! Fiserv has a subsidized cafeteria plan. Employee's pay $3.00 a day for breakfast AND lunch. Can't eat one meal at McDonalds for that price! Payroll deductions every two weeks for $30.00 so you never need to carry money. Pay is very competitive with other call centers, room to move up if you want.

      Cons

      Call center work is hard work, for okay pay. If you don't mind being on the phone with customers, then this is for you, AHT levels are mostly impossible to meet, some are ridiculously low and totally unattainable, seems they want quantity over quality so there is always the pressure to work faster. They are fairly lenient and you wont be fired for not making AHT but you might not get a raise either.

      4.0
      Oct 25, 2011

      Every Corporation has Problems, But Fiserv is Still a Good Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management looks out for their people. You can grow professionally if you are ambitious and look to work hard and be good at what you do. You'll learn a lot and it will look great on your resume.

      Cons

      It's still a corporation, which means that you don't have a lot of PTO, things can take a really long time in terms of going through all the layers and there is some disconnect between teams.

      Viewing 10675 - 10677 of 10,703 Reviews
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      Glassdoor has 11,773 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.