Fiserv reviews

3.0

44% would recommend to a friend

(10,711 total reviews)
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Mike Lyons

66% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,711 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Apr 25, 2011
Recommend
CEO approval
Business Outlook

Pros

globally recognized company good banking system good, hard-working co-workers 50% RRSP matching program

Cons

-- pay parking and it's quite pricey. About $90 per month for a parking pass, or $4 (must be coins) to pay at the parking meter. There are only a few parking passes available, and these are passed down only through attrition and who you're friends with. Why can a global company not pay for parking for its 20+ employees? One would expect pay parking in downtown Vancouver, but this part of Burnaby is an ugly concrete suburb far from downtown. -- Vacation time is horrible for BC, Canada. Was offered 2 weeks. Never worked with a banking system company that offered so little. The IT industry standard is 3 weeks, the credit union standard in BC is 4 weeks. Fiserv is offering the absolute minimum. How are they going to attract and retain potential candidates who are accustomed to standard vacation time? As well, there is no program to 'grow' your vacation - for eg., in most companies, after 5 years, you get an added week of vacation. No such thing here. You're stuck at 2 weeks forever. There is no incentive to stay at the company. It's surprising that this is a large, global company. It's run like a mom and pops operation. -- Benefits are horrible. -- HR in the US office takes their time answering questions (expect at least 1 week waiting time to get a simple question answered) - No staff parties in the history of the Canadian office. The only staff get-togethers are staff farewells - High turnover. - Company processes are backwards. Too many to name. For example, when employees, travel, ALL receipts must be submitted. They can't even issue a Per Diem for travelling, which would save on their admin costs and time it takes to count all the receipts. Lost the $5 taxi receipt while working like a dog across the country for 2 weeks? Too bad - you're not getting your money back because the finance dept. is very anal about receipts. -- lack of communication of the Canadian office with the US offices

4.0
Apr 25, 2011

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities across the United States from customer support, sales, marketing and software development, respected company, good benefits and salary structure.

Cons

Formerly lots of disparate companies and divisions that are trying to become "one Fiserv" - a bit frustrating for employees and clients, but progress is being made.

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Glassdoor has 11,783 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.