Fiserv reviews

3.0

44% would recommend to a friend

(10,712 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,712 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Aug 13, 2010

Parts are okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Stock options and financial retirement plans. Free portfolio management. Free lunch once a week. Free coffee, tea and sodas. Great internal website. Good quarterly Company Webinars on the state of the company. There are pockets of friendly helpful people. There is a company-wide suggestions box program where suggestions are sent to the the central office regularly. There are Back to school, Christmas and Halloween donation box programs for the less fortunate. There is an annual "anonymous" online questionnaire on employee satisfaction.

Cons

Expensive healthcare package to be paid by the employee. Visits from upper management mostly contained smiles that were only teeth baring. HR department is under staffed and over worked and sometimes uninformed. Depending on the division, there is no upward career mobility. There are personal fiefdoms where the members discourage training new members and who refuse to share information unless ordered to by upper management in order to make themselves indispensable. There is no friendly sharing company community despite the semblance of it on their internal website.

3.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

1) Work Life Balance 2) Managers are very friendly and helpful 3) Not much work Pressure 4) Flexi timings 5) Management keeps on showing that they care for employees

Cons

1) Bad perks and compensation 2) Senior Management is highly demotivated and lacks the zeal to put fiserv on top 3) Cost cutting citing different illogical reasons 4) Kind of government company culture

3.0
Aug 10, 2010

Not Bad

Recommend
CEO approval
Business Outlook

Pros

Reasonable pay once you prove yourself. Some parts of the work is satisfying, some not.

Cons

Very difficult metrics that must be met, and they are adjusted for higher difficulty each year. Some people promoted to management that have no business managing people. Higher management not concerned about people of their capabilities, only the bottom line. Will shut down facilities with good people to save money at the expense of poorer customer service.

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Glassdoor has 11,784 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.