Fiserv reviews

3.0

44% would recommend to a friend

(10,708 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,708 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
5.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

1. Most of the time, Your hard work would be recognized by top management and to appreciate and encourage you they may provide level based awards which will value your hard work and create your visibility across the department. Most of the awards also contains small amount of money as well. 2. Up and down phase is the nature of project work. No company can guarantee that you will always get work life balance, so same in Fiserv, You may need to work on tight time lines over weekends but your hard work will never layoff. You will be recognized and rewarded for overtime. 3. Fiserv always tends to train you on new technologies. They will facilitate all the online - offline trainings. 4. Yearly appraisals are nice compare to most of other MNC. 5. If you gain knowledge about the Fiserv Product and respective tecno-functional or business knowledge, you always would get more opportunities. 6. Enough Onside opportunities, clients interactions, mentoring, flexible timings, facilities like Gym, play area, bigger cafeteria, in house events, etc...

Cons

1. Delayed response from IT Help desk. 2. Limited Parking space and it is chargble from employees pocket. Fiserv is a MNC and it could be better to provide this facility free of cost.

1.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

-Good People (for the most part)

Cons

-Managers are powerless as most issues are caused by higher ups -Most complaints are ignored because agendas pushed by company executives outweigh what the other 99.99% of the company actually needs. -Work from Home mostly gone because the CEO doesn't like it -Near impossible to get promotions currently (except for the higher ups) because the company is spending more time inside of hiring freezes than outside. -Fortune 500 company who pays their CEO 1.4 million dollars a year (without bonuses calculated) told us they couldn't afford snacks or two meals a week for the hundreds of employees they force to come into the office. -Company is well aware of how unhappy the workers are, as they directly ask them to not ask questions about hot-button issues during Town Hall meetings. Need I say more? Very obvious structure of the people at the top making millions and millions of dollars telling everyone below them to essentially shut up and do more work. All while raising their own pay checks by 6+ figures and barely giving everyone else enough of a yearly raise to cover inflation.

2.0
Mar 10, 2020
Recommend
CEO approval
Business Outlook

Pros

The only pro is that you earn a paycheck, which of course is not unique to Fiserv. This is a great company for people of average or below-average talent who fear challenges and change, and simply wish to live out the remaining 10-20 years of their careers until retirement. Just hope you don't get laid off before then (spoiler alert: you probably will, especially with the downsizing Fiserv is planning following the big First Data merger from 2019).

Cons

Let me preface this by saying that I came to Fiserv unwillingly as part of the acquisition of First Data. I also originally came to First Data the same way, unwillingly as part of the acquisition of another smaller company, which I won't name in order to prevent retaliation from Fiserv's management (we were a small and focused team of talented engineers and other professionals who took pride in our work and brought in tons of revenue relative to the small team that we had). I hated First Data before, and I hate Fiserv too - so I'm not on either company's side. With that background out of the way, believe me when I say that Fiserv is painfully mediocre. From the talent of the people who work for "Original Fiserv" (as their brainwashed veteran employees like to call it), to the way they compensate their employees - regardless of their contributions or level of talent - this company is nothing special. The only place where they're not average is in the benefits package, which is below average for the industry and is not particularly competitive. They shun working from home as though it is some kind of detriment to productivity (they frequently remind us of the importance of "seeing people's eyeballs" in order to be truly productive, which of course is laughable), and they treat their employees as numbers instead of people. I'd be able to just accept this as typical corporate nonsense, but then they try to pretend like you should be proud to work here - spouting off how badly they want to be the "best fintech on the planet!!!", or making laughable and cringeworthy attempts to seem "hip" by promoting the Twitter hashtag #FISVProud. So we should be proud? Proud of what, exactly? This place is so mediocre it hurts. There's a reason why the average employee age at Fiserv is probably around 50 or so - this company offers nothing competitive to attract new talent, and simply relies on retaining "lifers" who have been with Fiserv for the past 20 or so years, and are afraid of change or tackling new challenges. This company depends upon the complacency of their jaded, aging employee population to just accept what they are handed down from above, and not question it or wonder if they could be doing better for themselves working somewhere else. I could go on and reference other Office Space-style things that I have seen so far working for Fiserv, but I think you get my point. If you are a talented software engineer looking to join this company, please believe me when I say you should look elsewhere. This company is not for talented, driven people or those who enjoy challenging work. Fiserv will not value you as a contributor, regardless of your level of talent, and will find any way they can to give you as little compensation as possible. I truly believe that upper management at Fiserv does not actually want highly talented professionals to work here, because they're not willing to pay the salaries that are required to hire and retain such top contributors. This company was made for mediocre people, so if you see yourself as more than that, do yourself a favor and do not apply here. You're worth more than this company is willing to give you. However, if you are just looking for a place to simply exist and make a simple paycheck, then I think you'll enjoy this place quite a bit. Who knows, maybe you'll even be brainwashed enough to post a Tweet celebrating your employment here with the hashtag #FISVProud! (I'm rolling my eyes as hard as I can typing this.)

Viewing 43 - 45 of 10,708 Reviews

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