Pros
I used to love working at Fiserv, I have been here for 4 years now and I wasn't planning on leaving soon! Fiserv used to be dynamic, flexible, empowering, trusting and optimistic! It was not perfect, but it’s always been improving and aspiring to be a better place. For 6 years in a row, Fiserv has been selected as the one of the most admired companies to work for, by FORTUNE Magazine. This is an outcome of the diligent work by the CEO and the leadership team on creating a positive culture of engagement, nurturing of talent and valuing and trusting associates.
We have managed many acquisitions over the years and every time new associates come on board, they instantly embrace the orange experience and become part of this big orange family!
All of this have changed with the acquisition of First Data (contrary to what some believe, it is an acquisition, not a merger)!
Original First Data leadership style is transactional and feels like we are back in the 1970s. Bureaucracy, office politics and brown-nosing are becoming the norm. With plans to end flexibility and work from home, the leaders from First Data can only trust associates to be working when they are at a desk in a Fiserv office. They promote a culture of order and militant structure where associates can only fit in when they play by the rules (compromising innovation, agility, engagement, and growth).
Most First Data associates were excited about the closing of the deal, many decided to stay hoping that Fiserv will bring a positive change and transform their culture. They are as alarmed as we are that First Data's culture is taking over.
There is a reason why First Data was failing! It wasn't their products or technology, and it wasn't the capabilities or skills of their associates! It was their culture! If we want Fiserv to remain one of the most admired companies to work for, our CEO needs to intervene quickly and save our culture!
Cons
No cons, see pros for details
