Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Fiserv

      Engaged Employer

      Fiserv Client Technical Support Associate reviews

      3.0

      46% would recommend to a friend

      (279 total reviews)
      avatar

      Takis Georgakopoulos

      Not enough data to show CEO approval

      40% positive business outlook

      Ratings by demographic groups

      Client Technical Support Associate employees have rated Fiserv with 3.0 out of 5 stars, based on 279 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      279 reviews
      1.0
      Mar 17, 2017

      You get sick & they say your fired.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are friendly. When an issue does arrive people are willing to help resolve the issue as fast as possible. Love my job hate the fact you are expected to be at work every single day especially when your so sick you cant hold your head up.

      Cons

      If your truly sick you can forget calling out and trying to recover so you be your best once your well enough to go back to work. They don't care about anybody except their self. I was diagnosed with Flu, bronchitis, sinusitis and ear infection. Because of there stupid point system if you call out then be prepared for a discussion once you return. They dont allow any sick days there your expected to work your butt off for a company who wont allow you to get well

      3.0
      Dec 1, 2016

      Customer service-billing

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun, team-based environment, job task very easy, easy to hit performance bonuses, good lunch program, group chat with coworkers made it easy to get help quick

      Cons

      A lot of promoting outside of the company, not a lot of career development or career path exploration within the company as there was talk of in training, insurance expensive, job was not challenging enough and supervisors did not encourage cross-training, difficult to get feedback other than the once a month 15 minute coaching time.

      4.0
      Oct 25, 2016

      Easy but good job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are nice, job was easy most of the time, call center customer service is just what I thought it would be.

      Cons

      Training was a week long and we spent almost the entire time working on only a couple things and most of the calls I receive are about other things and I've just taught myself as I went along, also disappointed when I was hired through Randstad I was told it was a longer contract and would be temporary to permanent after a couple months and I come to find out the position is only contracted for 3 weeks long.

      avatar
      Fiserv Response
      9y
      Thanks for sharing your experience! We appreciate and value feedback from all members of the Fiserv associate network and have shared this with the appropriate team members as we strive to improve.
      Viewing 253 - 255 of 279 Reviews
      Related searches: Fiserv Client Technical Support Associate jobs | Fiserv Client Technical Support Associate salaries | Fiserv benefits | Fiserv interviews | Fiserv conversations
      Fiserv reviewsFiserv Client Technical Support Associate reviews

      Glassdoor has 11,822 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.