Is Fiserv a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 279 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Technical Support Associate Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Fiserv .

Does Fiserv pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Fiserv with 3.1 out of 5 stars based on 279 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (299) , Senior Software Engineer (255) , Project Manager (238) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (170) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (97) , Technical Lead (83) , Business Consultant (65) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 848 reviews)); "Great people and lots of Subject Matter Experts to help get you up to speed." ((in 562 reviews)); "benefits are good but medical is a bit expensive" ((in 507 reviews)); "Good pay They are very flexible and will work with you" ((in 367 reviews)); "work and culture is good" ((in 301 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 603 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 245 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 243 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 226 reviews)); "Blames managers for poor upper management" ((in 167 reviews))

Fiserv Client Technical Support Associate reviews

3.0

46% would recommend to a friend

(279 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (279 reviews)

Ratings by demographic groups

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Client Technical Support Associate employees have rated Fiserv with 3.0 out of 5 stars, based on 279 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

279 reviews

3.0

Oct 10, 2016

Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

team building; stock purchase plan

Cons

propensity to discard older workers

3.0

Oct 5, 2016

It pays, but that's it.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay, climate controlled environment, paid to be on the phones, lunch cafe at a good price, my channel had a good schedule (M-F).

Cons

Medical insurance was at best catastrophic coverage, no clear way to advance, other channels were seven days and 24 hours

1.0

Aug 19, 2016

Teenybopper call center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

On site cafeteria and choice of benefits.

Cons

Pushy managers, horrible training, worst schedule and crap work morale. Since I have worked at Fiserv for about almost a year from day one I felt like I was under surveillance every minute and constantly lived in fear that they would end my employment at any chance they would get. The people who work at this call center know someone who knows someone from other places. If you like a prison like call center, then work here.

Viewing 256 - 258 of 279 Reviews

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Fiserv Client Technical Support Associate reviews

Company ratings over time

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Reviews by job title

Manager

It pays, but that's it.

Teenybopper call center

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