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      Fiserv

      Engaged Employer

      Fiserv Client Technical Support Associate reviews

      2.9

      38% would recommend to a friend

      (249 total reviews)
      avatar

      Takis Georgakopoulos

      Not enough data to show CEO approval

      33% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.9

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      2.5

      Work/Life balance

      Client Technical Support Associate employees have rated Fiserv with 2.9 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated 22% below average by Client Technical Support Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      249 reviews
      1.0
      Dec 24, 2022

      Typical call center job but no real structure

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy money for what it is

      Cons

      This job was a big joke. There is no supervisor barely any managers… you don’t even know if you are part of a team and who you report to. After training, you just start taking calls and you are basically on your own. Overtime is mandatory why no one advise you during the interview process. They can cancel anytime as well so you can’t even plan your life around your schedule. No wonder why this place was so empty!!!!

      3.0
      Dec 22, 2022

      Working at Fiserv

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potential room for growth and learning opportunities every day. Effective guidance from management and supervisors.

      Cons

      The position can get stressful as there are non stop calls every day. The goals and metrics are set at very high expectations which can be hard to reach and maintain and you are held responsible when not conforming to them.

      Viewing 94 - 96 of 249 Reviews
      Related searches: Fiserv Client Technical Support Associate jobs | Fiserv Client Technical Support Associate salaries | Fiserv benefits | Fiserv Client Technical Support Associate interviews | Fiserv conversations
      Fiserv reviewsFiserv Client Technical Support Associate reviews

      Glassdoor has 11,834 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.