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      Fiserv

      Engaged Employer

      Fiserv Client Technical Support Associate reviews

      3.0

      46% would recommend to a friend

      (279 total reviews)
      avatar

      Takis Georgakopoulos

      Not enough data to show CEO approval

      40% positive business outlook

      Ratings by demographic groups

      Client Technical Support Associate employees have rated Fiserv with 3.0 out of 5 stars, based on 279 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      279 reviews
      3.0
      Jan 4, 2018

      Great People- Poor Managers

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits on day one, paid time off, people who work there actually are great, most holidays off.

      Cons

      Management is a joke, all they care about is quantity vs quality, people who should be gone and are constantly making errors and not doing their job. Promoting people to positions that they have no business being in, forcing good people out because of upper management.

      1.0
      Oct 12, 2017

      Customer Service Rep

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      the benefits package is okay considering your working in an awful place like this one.

      Cons

      It'll be one of the worst positions you will ever have, especially in card services, the turnover rate is incredible because the vast majority of people despise working there. Managment is not effective, they do ridiculous things such as constant meetings with each other, and moving people's desks instead of things like actually leading. The bonus structure is a joke, it's literally designed to ensure that you do not receive it, for starters surveys can be taken by an angry customer and just like that you cannot bonus for the month, their dispute process for it is also a joke, they do not actually dispute it. I do not even know how to continue further, I would need a book to get into more in-depth analysis of how awful this place truly is.

      Viewing 247 - 249 of 279 Reviews
      Related searches: Fiserv Client Technical Support Associate jobs | Fiserv Client Technical Support Associate salaries | Fiserv benefits | Fiserv Client Technical Support Associate interviews | Fiserv conversations
      Fiserv reviewsFiserv Client Technical Support Associate reviews

      Glassdoor has 11,820 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.