Is Fiserv a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Fiserv have rated their employer with 2.9 out of 5 stars in 249 Glassdoor reviews. This is a lower than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Technical Support Associate Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Fiserv .

Does Fiserv pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Fiserv with 3.1 out of 5 stars based on 249 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (299) , Senior Software Engineer (255) , Project Manager (240) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (97) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 844 reviews)); "For the most part the people that you work with and for are really great people." ((in 570 reviews)); "benefits are good but medical is a bit expensive" ((in 522 reviews)); "Good pay They are very flexible and will work with you" ((in 377 reviews)); "work and culture is good" ((in 306 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 601 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 245 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 243 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 226 reviews)); "Blames managers for poor upper management" ((in 173 reviews))

Fiserv Client Technical Support Associate reviews

2.9

38% would recommend to a friend

(249 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (249 reviews)

Ratings by demographic groups

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Client Technical Support Associate employees have rated Fiserv with 2.9 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated 22% below average by Client Technical Support Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

249 reviews

3.0

Jan 19, 2023

Typical Corporate Environment

Account manager

Recommend

CEO approval

Business Outlook

Pros

Training and on boarding is great for entry level professionals trying to get their foot in the door of working in a corporate environment. Good to get some experience and go elsewhere.

Cons

Opportunities for advancement are minimal and cost of living increases are nonexistent.

1.0

Dec 31, 2022

Poor training, low morale, low pay, not seeing any career path.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits start day one. That's about it so far.

Cons

This is a company that claims to be the most innovative in the world but for employees, we need to use over 15 different outdated computer systems, receive only 2 weeks of training on them, and and receive no industry training while earning slight above most states new minimum wage amount with zero additional monetary incentives.

3.0

Dec 26, 2022

Do the right thing

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

stable and profitable company with a good track record

Cons

restructuring the company to service clients and laying off employees - not necessary for the better. Not fulfilling what was promised to employees with severance packages

Viewing 91 - 93 of 249 Reviews

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Fiserv

Fiserv Client Technical Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Typical Corporate Environment

Poor training, low morale, low pay, not seeing any career path.

Do the right thing

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