First Student reviews

3.7

70% would recommend to a friend

(3,728 total reviews)

John Kenning

70% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Consistent and engaging work with plenty of opportunities to grow in your field

Cons

Location management cared more about making sure their friends stayed in better paying jobs than for the safety of the students and drivers. Maintenance management at the local level fostered a hostile work environment.

2.0
Mar 14, 2025

Way too much favortism

Recommend
CEO approval
Business Outlook

Pros

Pay is higher than typical for this area

Cons

Way too much favortism in this location. The office staff will speak Spanish about other employees and gossip about them and just assume that you don't understand what your saying about them. They will give you your own route and then when they are short handed they will take you off of it and put you on another route and have one of the office staff drive it because they like that route better or pull you off and put a newer driver with less experience on your route because you're a better driver and they want you to drive a "more difficult route". Way too much drama there and very unprofessional.

4.0
Feb 7, 2025

I love the job itself

Recommend
CEO approval
Business Outlook

Pros

Driving the big and small buses, and the most of the kids are awesome. Seeing how excited they get when they see me coming down the street, teaching them things or just being a positive safe person that they get to see 1-2x a day, is rewarding as well. I personally never thought I could ever deal with 4-50+ kids at a time, especially while driving a 40ft bus down a tiny side street but I actually love it. My location is ran by a woman, our shop is managed by a woman, safety a woman, dispatch is managed and ran by women which makes me love it even more

Cons

School bus drivers have a huge amount of responsibility. We're under appreciated, undervalued, underpaid, looked down on, and more. Driving a 40ft school bus, in all types of weather, while being responsible for keeping up to 70 children safe, happy and ready to learn, dealing with the schools, the time frames, the parents and more. Because of the lack of pay, on top of all the cons, we're always short drivers and monitors and that adds stress to all the people still there. We deserve to be paid better for what we do and for what we deal with

Viewing 22 - 24 of 3,728 Reviews

Glassdoor has 5,101 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.