First Student reviews

3.7

69% would recommend to a friend

(3,731 total reviews)

John Kenning

71% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jan 7, 2024

My Thoughts

Recommend
CEO approval
Business Outlook

Pros

There are some fantastic people who work there.

Cons

Management is disrespectful, and does not support the people.

3.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The manager at my depot was one of the best managers I've ever worked for. They're very safety-oriented, the Safety Manager gives morning announcements reminding us about safety. Any issues with speeding, idling, hard braking, or fast accelerating, they bring up and see how we can correct it. The training was alright, they do train you to drive, and cover most of the cost with getting your Class B CDL with Passenger/School Bus and Airbrake endorsements, as well as have a mobile DOT approved examiner for your DOT Physical.

Cons

Not enough hours. You're guaranteed 5 hours per day. It's a split shift system, so you go into work in the morning, complete your morning runs, then come back in the afternoon for your second run. Anything over 5 hours is additional on top, paid at your hourly rate. But with $27.32 per hour, you only get about $130 per day, ultimately making your hourly rate around $17 if you don't have more work. Kids nowadays are incredibly disrespectful. It's very hard to have the troublemakers removed from your bus, partially due to the No Child Left Behind act. Keeping your bus clean can be pretty difficult. Call offs can be annoying, due to having to cover an unfamiliar route. Their dispatcher and manager team is decent at handling it, but typically what will happen is your route may get pushed to someone else, and you have to cover another route. They do pay you an immediate 1 hour rate plus anything extra after the one hour, but if they trash your bus, cleaning it is considered Non Revenue work, meaning you get paid around $11 per hour for that.

Viewing 124 - 126 of 3,731 Reviews

Glassdoor has 5,105 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.