First Student reviews

3.7

69% would recommend to a friend

(3,731 total reviews)

John Kenning

71% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Feb 26, 2024

Overall not great

Recommend
CEO approval
Business Outlook

Pros

Pay is competitive for the area. 5 paid sick/vacation days and 2 unpaid during the school year

Cons

Penny pinching with hours/time. Do not defend drivers when issues arise. Kids can be a lot to handle. Some districts do not do anything to protect drivers and students from badly behaved or violent students. Contradictory rules that make you thrown in front of issues (Example: policy is to Get Out and Look when encountering issues, but told to never get off a bus with students on board) New hires are made cover drivers and given almost no notice to where they're going or when. No GPS. Radios are so garbled you can barely understand. No A/C in over half the busses. Majority of busses are 10+ years old. No primary healthcare even with a Union.

3.0
Feb 16, 2024

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good company, treated well. We had a union in our shop (non-intrusive) that really got the pay where it needed to be. Not great for drivers or office people.

Cons

There is an on-call schedule. Overtime is hit or miss most of the time. Shop management is poorly defined.

4.0
Feb 4, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

Big company alot of opportunity.

Cons

Big company no local identity.

Viewing 121 - 123 of 3,731 Reviews

Glassdoor has 5,105 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.