First Student reviews

3.7

70% would recommend to a friend

(3,728 total reviews)

John Kenning

70% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Feb 25, 2022

Warm and Welcoming

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work across many business lines, and everyone I've worked with has been helpful and friendly. I felt welcomed when I started with this company. I've had the opposite experience at another company, so this is an attribute I value highly. First Student took swift action to allow WFH in my department during the beginning of the pandemic. I feel like this company values me, and my manager actively helps further my career.

Cons

Going into the office a few days a week became mandatory even though the pandemic continued.

3.0
Mar 27, 2019

Part time job

Recommend
CEO approval
Business Outlook

Pros

Work independently, great for interaction with familes, teachers, students good part time job with benefits

Cons

management is not good and seem to have no patience/ grouchy and dont seem to care much about their employees seems like people who have worked their the longest are the most negative

1.0
Mar 24, 2019

Don’t risk your CDL

Recommend
CEO approval
Business Outlook

Pros

The dispatcher and lead mechanic are keeping the place afloat.

Cons

The management is a liability. First Student of Bozeman is in constant need of drivers, for a reason! Drivers are mistreated and talked down to regularly. The so-called signing bonus is selective. Professional CDL drivers are put in compromising positions due to mismanagement and unreasonable demands by Bozeman School District. Winter parking is an issue. Blizzard conditions & slipping on ice trying to get to your vehicle. It is becoming more and more difficult to justify working for a company that literally ranks and publically posts driver performance in the front office based on inconsistant computerized surveillance that tracks how quickly one accelerates or needs to hit the brakes to avoid accidents. It is inevitable, that drivers will be called out on the carpet for random occurrences with a mini school bus keychain hanging on your route hook. The anxiety is just not worth the headache. If you do decide to work here, do yourself a favor and purchase five days worth of Arctic Tundra attire (consider ice cleats) because First Student’s ‘no idling’ policy requires fellow drivers to “rat out” busses that have steam puffing from the exhaust pipe. So that means you’ll be sitting at your pick-up school with no heat for 15-20 minutes Engine off, and waiting for your students to board a frozen bus. Yeahhhh....

Viewing 10 - 12 of 3,728 Reviews

Glassdoor has 5,101 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.