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Family First Life

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Family First Life reviews

3.5

53% would recommend to a friend

(1,884 total reviews)

Shawn Meaike

77% approve of CEO

50% positive business outlook

Family First Life has an employee rating of 3.5 out of 5 stars, based on 1,884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Family First Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Not much unless you enjoy working all hours with little to no benefit. Might work out if you are a hardcore sales person and are ready to put with anything.

Cons

1. Although they say there is no cold-calling associated, there is a lot of calling unsuspecting people involved 2. You're supposed to sell life insurance products in the pretext of giving people something for free, which I guess is the nature of the business but this should be disclosed during the interview process and they don't. You're told that all the leads will come from them and you work with unions only. In reality, you work with non-union people who sign up for a free will kit or child safety kit but are offered with an insurance. 3. Get rudely slammed by a lot of the customers because all they want is the 'free' package to be mailed to them, which maybe is something a lot of people can deal with but needs to be disclosed during the onboarding process 4. Though they tell you you won't need to get leads, you actually have to ask for referrals from your customers 5. Some weeks you won't even get sales and that means no money 6. You end up spending about 500 CAD for the license and then you're meant pay for zoom pro and calendly. All this at your own cost. The company pays for nothing and so they have no liability for you 7. Benefits only start after 3 months of the first sale

1.0
Feb 26, 2021

Its an MLM company, if its too good to be true, it is.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none. The glass door good reviews are written over and over by the same few people.

Cons

Promise that you can easily make 10k a week. Nonsense. Your appointment, if you happen to make one, could be a 2 hour drive. If they filled out a form it means THEY WANT THEIR INSURANCE. Couldn't be further from the truth. They encourage you to buy 30 dollar leads because they are the most likely to buy. Recommend spending about a grand a week. Or buy cherry picked leads for 50 cents that are years old. Dial their number, let it ring 3times, hang up. Do it again, do it again, then block your number and do it again. The 30 dollar leads will probably tell you to screw off. The 50 cent leads definitely will. Never say you are calling from family first life. If its final expense say you are calling from the senior benefits center. If its mortgage protection, say you are calling from the mortgage protection center and you were assigned to come to their house to drop off information...a lie. You are going to sell them a garbage policy. Get a real agent if you want life insurance, call them, and do it in their office like a professional. They prey on older and poorer people that don't know any better. Maybe you might make some money but feel like a scumbag, if you can deal with that go for it. 85 percent is the phone, 10 percent is the home presentation and 5 percent is product knowledge. Thats the training. Saw it on youtube. Would you buy a car from someone who only knows 5 percent about the car? Basically only knows if it has power windows. What a joke. Watch their videos, its a cult and a lie. One agent said they made 70k in one month. There aren't enough hours in the week and most cancel anyway and whatever you make you have to pay the carrier back. Oh and start hiring from day one. That was a good video. Its right on youtube. 5 percent product knowledge and hire right when you get licensed. Stay away

avatar
Family First Life Response
5y
There are so many inaccurate statements in this review it's clear that this individual never even worked with Family First Life. We stress the importance of focusing on phone training over product training because most agents struggle the most with booking appointments. What this reviewer doesn't know since they've never worked with FFL is that we require all of our new agents to call their upline in every appointment so that they have an experienced agent walk them through which product to write for each client while learning about it in the process. I'm also not sure which policies are "garbage" since we only represent top A rated carriers like Mutual of Omaha, John Hancock, AIG, etc. We pride ourselves on putting our clients in the best possible position with the best possible product. Not every client has access to a car to drive to an office to purchase insurance like this reviewer stated, which is why they're asking us to come out to their home instead. Again, that's a sign that this individual never actually worked with FFL or even went out in the field to meet with clients who have requested our help.
1.0
May 16, 2018

Agent

Recommend
CEO approval
Business Outlook

Pros

Better than NAA... barely.... Also if you want to learn how to be cocky this is the place to learn!

Cons

Comp. no leads. no leadership. throw you to the wolves

avatar
Family First Life Response
8y
We do offer the highest comp in our industry, on both MP and FE (140/130). We do sell a mix of Mortgage Protection and Final Expense which we are very upfront about to all of our new agents. As far as "throwing you to the wolves" with weekly training calls with our top producers, nationwide training at Sales Conferences throughout the year, hundreds of hours of archived audio and video training, which is all free to every FFL agent, along with regional support from top managers within FFL it is not humanly possible to be "thrown to the wolves" with Family First Life.
Viewing 55 - 57 of 1,884 Reviews

Glassdoor has 2,142 Family First Life reviews submitted anonymously by Family First Life employees. Read employee reviews and ratings on Glassdoor to decide if Family First Life is right for you.