FIS reviews

3.5

59% would recommend to a friend

(13,286 total reviews)
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Stephanie Ferris

51% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Feb 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The culture was very relaxed and supportive. You could set up a meeting with anyone, and they would be more than willing to take time out of their schedule to talk to you. The work hours were also very flexible, and they were very understanding in letting you take time off as needed. The company itself is doing a lot to become more competitive in the industry, so the Metavante name is expected to become more well-known in the future. The group is also actively looking to recruit younger individuals and summer interns.

Cons

They only have a couple of MBA interns, so there is no formal internship or training program. The responsibilities that they give you can range anywhere from office tasks to projects working with other members of the team. There is not a lot of oversight, aside from biweekly meetings with your manager, so you're basically expected to learn and complete the tasks on your own. The company also consists of relatively older individuals, some who have been working there for over 30 years, so the culture is rather conservative. The best way to get something done there is to simply walk over to the other person's cubicle. Many people like to rely on email or instant messenger, so there may not be as much face-to-face interaction with certain members of the group.

2.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

For me, the best reasons to work at Fidelity were the customers. The old InterCept approach of building a relationship with the clients were phased out as Fidelity took over. The system used to assist customers was great, and there was always an opportunity for training the client.

Cons

Management by fear and intimidation, double standards, lack of communication between employees and supervisors and management. Disharmony, low moral and mega-micro-management.

2.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

*My team has great chemistry. They're very smart, hard-working, sharing of their knowledge, and personable. We're able to laugh with each other, but we also come together swiftly to attack and resolve problems with amazing ferocity. *My immediate management is very supportive and accessible. *Work schedules are flexible. My team and immediate management are very willing to work with me when I want time off. *The benefits package is good. From my knowledge of other companies' packages, we're probably middle to upper-middle on the benefits scale. *My work is challenging. Whether it's coding an enhancement or fixing a bug, it's never easy to do within a complex application.

Cons

*I get zero feedback on my performance. *I work as many billable hours as there are available, and I'm required to maintain a certain utilization percentage. I have no control over these hours, but they are used in my performance reviews. *This is a very large organization with many products, but I have no clue what goes on beyond my group. *There is no direction for career advancement. *There are no opportunities for exploring other areas of the company. *Training opportunities are very limited. *Raises are very small even with exceptional performance. In 2008, no raises were given due to a company-wide salary freeze. *I was hired as a telecommuter, but a recent edict from Lee Kennedy (CEO) requires that all employees work from an office. *It takes 3-5 days for my 401k contribution to be submitted. Where is my money and why is it being held? (Yes, this is a nit-pick, but FIS changed payroll systems. The old system submitted my 401k contribution on the same day.)

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