FIS reviews

3.5

59% would recommend to a friend

(13,274 total reviews)
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Stephanie Ferris

52% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
5.0
Jan 25, 2022
Recommend
CEO approval
Business Outlook

Pros

It is a long list but i will try to summarise: 1. Talent and exposure: FIS is the biggest fintech outthere, it attracts lots of great people who work for the organisation and this will only lift up the standards internally and spice the competition. You will learn from these people and grow quickly. Also, with technology taking prominence in the financial world but also in society in general, top talent is now more and more focusing on technology and fintech. Play with the best and you will learn something. 2. Fantastic client base: the division i work for has 9 out of the biggest 10 firms in that industry as clients and this applies to most of the divisions. Top banks, top insurances, top asset managers etc... just having calls with these clients will give you a great exposure to the best practices in the industry, latest trends and outlook. 3. Cross functional portfolio: FIS has more than 200 products across its 3 verticals: merchant, banking and capital market. There is no other fintech with such scale and presence across industries. Even when you are working for a certain product, you have visibility and exposure to a great number of other products and industries and this is where the fun starts in trying to learn from each other, integrate and cooperate when beneficial and implement best practices across products. FIS is uniquely positioned to solution for a bank for example from their core banking, treasury, payments, asset finance, asset management, asset servicing, loans, insurance, corporate actions, reconciliation, cards and the list goes on. The push is to have all of these act and behave in harmony, great potential and great opportunity for anyone to be part of this. 4. Room for self development: besides on demand learning platform and tons of materials and courses, you will feel encouraged to create your own work, in the sense of identitying a need and going on to build a solution for it, the products are there and the learning is there, you need to just go and make something out of it. Also, there is a lot to learn, you wont feel limited, on the contrary you will risk being intimidated by the sheer size of the organisation and the amount of learning you can achieve. 5. Career building: like any competitive environment, good talent is rewarded and offered career progression paths. Also, because FIS is in a prominent position, it has a lot going on in the sense that you will most likely get exposure to things that are normally reserved for very senior profiles elsewhere. Dont be surprised if you get to speak in an event in front of industry leaders and you will be trusted and supported to do so. 6. Flexible structure: never authoritarian. I have been here for more than 5 years, and i have seen less pleasant people tend to be purged systematically, the culture encourages and attracts decent people and they are the vast majority. 7. Flexible work setting: most of the business units are relaxed about dress codes, work from home, working hours... do your job well and deliver and you will be fine. 8. Compensation: FIS is a well resourced company and it will Compensate you properly. Benefits are at another level ranging from private insurance to helping you with your hobbies... the whole range.

Cons

Slow to move: like any big organisation, FIS can be slow to move with new products, but like a well oiled big machine, once it goes, it goes. Knowing what to expect is important and will help manage the expectations Constant reorganisation: i dont necessarily see it as negative, but many do, the only unchanged reality at FIS is change itself. Normally reorgs are at middle and senior management levels and rarely affects the smaller ranks...

2.0
Nov 9, 2021

Disappointed

Recommend
CEO approval
Business Outlook

Pros

The perception of a big company.

Cons

I really thought being with a huge company would mean fair compensation, good benefits and people you could turn to for help if need be. Comp was poor. I worked really, really hard and was the highest producer (FACT) and the lowest paid. No bonuses. All who you know, not what you know. Benefits are very expensive and offer no 'benefit'. Try a $5k deductible for family. Zero copays. Out of pocket until you hit $5k. You get 1 check up a year. Make sure you know what's covered otherwise your paying every penny. Support- it's big business. They don't care about you or me. Only the bottom line.

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FIS Response
4y
Thank you for your feedback. We appreciate the time you have taken to write your review but, since you are no longer an active FIS colleague, we can’t get more details on your feedback with regards to the cons you have mentioned but we wish you the best of luck.
3.0
Apr 29, 2021

The Place Has Changed

Recommend
CEO approval
Business Outlook

Pros

Work isn’t that difficult. It’s so disorganized and chaotic that you can do whatever you want. No accountability and management is so weak that you can do the absolute minimum without fear of being fired. Work from home. You can fly under radar and not do much.

Cons

Pay used to be good, but they’ve recently cut salaries, bonuses and the 401k contributions. Also, benefits costs have gone up very significantly. Very little engagement. No trust in leaders. No team cohesion. Same recycled values every year, but never any change for the better. Very cut-throat and toxic culture. Unprofessional, rude, disrespectful environment. Management is very poor and they aren’t coached or developed at all. A lot of people “make it” by forcing others do their job for them. No training. No development. Bad communication. Chaotic and dysfunctional - referred to internally as “siloed.” Arrogant and selfish people tend to advance despite lack of knowledge or ability. Not a lot of advancement opportunities. Most positions are jobs not careers. A lot of people don’t want to work there, but they don’t have better options. Employees aren’t a primary consideration - shareholders and stock price come first, executives come second, employees come near the bottom. Too many “managers” and not enough workers. Major projects are rushed through, half-baked, and only partially successful. Very heavily focused on offshoring jobs.

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FIS Response
5y
Despite the unprecedented impact of the pandemic on our business and our clients in 2020, FIS made the decision not to undertake broad-based workforce reductions. We maintained our planned pay increases in 2020 and invested in a range of enhanced medical and wellness programs for our colleagues, including COVID-19 time off. Given the financial impact of the pandemic on our financial results, we decided to make strategic pay adjustments in 2021, which included increasing our minimum wage. We are pleased with our first-quarter results and our start to the year, and continue to be focused on driving the financial performance needed to return to a more normal compensation year in 2022.
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