The Place Has Changed - Finance FIS Employee Review

3.0
Apr 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Work isn’t that difficult. It’s so disorganized and chaotic that you can do whatever you want. No accountability and management is so weak that you can do the absolute minimum without fear of being fired. Work from home. You can fly under radar and not do much.

Cons

Pay used to be good, but they’ve recently cut salaries, bonuses and the 401k contributions. Also, benefits costs have gone up very significantly. Very little engagement. No trust in leaders. No team cohesion. Same recycled values every year, but never any change for the better. Very cut-throat and toxic culture. Unprofessional, rude, disrespectful environment. Management is very poor and they aren’t coached or developed at all. A lot of people “make it” by forcing others do their job for them. No training. No development. Bad communication. Chaotic and dysfunctional - referred to internally as “siloed.” Arrogant and selfish people tend to advance despite lack of knowledge or ability. Not a lot of advancement opportunities. Most positions are jobs not careers. A lot of people don’t want to work there, but they don’t have better options. Employees aren’t a primary consideration - shareholders and stock price come first, executives come second, employees come near the bottom. Too many “managers” and not enough workers. Major projects are rushed through, half-baked, and only partially successful. Very heavily focused on offshoring jobs.

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FIS Response
5y
Despite the unprecedented impact of the pandemic on our business and our clients in 2020, FIS made the decision not to undertake broad-based workforce reductions. We maintained our planned pay increases in 2020 and invested in a range of enhanced medical and wellness programs for our colleagues, including COVID-19 time off. Given the financial impact of the pandemic on our financial results, we decided to make strategic pay adjustments in 2021, which included increasing our minimum wage. We are pleased with our first-quarter results and our start to the year, and continue to be focused on driving the financial performance needed to return to a more normal compensation year in 2022.

Explore other reviews about FIS

5.0
Jan 14, 2026
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CEO approval
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Pros

Great opportunities and challenging - engaging work.

Cons

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1.0
Apr 23, 2026
Recommend
CEO approval
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Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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