FIS reviews

3.5

59% would recommend to a friend

(13,289 total reviews)
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Stephanie Ferris

51% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Feb 10, 2022

Bad Personal Experience

Recommend
CEO approval
Business Outlook

Pros

Can’t really think of anything that jumps out.

Cons

- FIS prides themselves on having a great culture, but there’s no culture at all. - The FIS University program is much of a learning program, at least not for software developers. FIS seems to be using its “University Program” as a way to hire developers at an under the market rate, advertising that they’ll be taught and mentored, but in reality, you’ll be placed on a scrum team with 3 or 4 other FIS University employees who also have no idea what they’re doing and told to figure it out. - The company is so massive. I tried fairly hard to get connected with people in leadership and my name out there, but it’s just so easy to get lost in the shuffle. Unless you’re in director or vp roles, I feel like you’re stuck in the department that assign you to for the length of your career with FIS.

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FIS Response
4y
Thank you for your feedback. We appreciate the time you have taken to write your review. Since you are no longer an active FIS colleague, we can’t get more details on your feedback with regards to the other cons you have mentioned but, we wish you the best of luck.
1.0
Nov 12, 2021

Shocking place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gained experience in the sector. Pleasant co-workers with tremendous work ethic for the most-part.

Cons

I was lied to from day 1 regarding starting pay, benefits, holiday, career progression, overtime/overtime pay, and equal treatment. I was verbally promised a significant pay rise if I achieved certain goals. When the day came to receive my pay rise after fulfilling everything needed of me, I was told I could not receive it due to cuts. At the same time however I witnessed several other staff members move teams with astronomical pay rises. Someone in the firm, presumably HR, left a print out with select staff members' salaries on the copier/printer by mistake. It was found by another, equally disgruntled, member of staff. Experienced, qualified & FCA registered back office positions were paid at £18-22k pa, but unexperienced, unqualified, Trainee Business Analyst positions were advertised internally with £35k starting salary. These analyst roles were often reserved for those who were 'mates' with, played football with, or related to, the management, Regular working weeks of over 52.5 hours were required, unpaid, and lunches were *heavily* frowned upon. In my final months at FIS I worked 118 hours of overtime, only 1 hour of which was begrudgingly paid as time off in lieu. Hour-for-hour I earned more money in my first retail job than I did here. Classic "do as I say not as I do" attitude from the vast majority of management. When staff members started formally kicking up a fuss about pay and working conditions, the teams accuracy rate was suddenly put under the microscope. As a team we had an accuracy percentage of over 99.25%, and we were told it wasn't acceptable (NASA have a worse success rate with launches than this) hence no pay rise. Myself and others were pulled into a room and told that our current work ethic wasn't what was expected and we needed to work more hours (because 52.5 hours a week without lunch breaks on just over minimum wage doesn't cut it I guess). Everything above is truthful, demonstrable, and in no way hyperbole. It was my personal experience whilst working at this company.

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FIS Response
4y
Thank you for your feedback. We appreciate the time you have taken to write your review and are happy to hear that you appreciate the experience gained during your tenure at FIS and that you enjoyed working with colleagues with high work ethics. Since you are no longer an active FIS colleague, we can’t get more details on your feedback with regards to the other cons you have mentioned but we wish you the best of luck.
1.0
Nov 7, 2021

Slow dying company

Recommend
CEO approval
Business Outlook

Pros

WFH during covid Big name to have on your resume

Cons

Everything is slowly transitioning to India. When people leave or teams grow jobs are being outsourced which leads to uncertainty and more staff leave. This company won’t be here (platform securities) in years to come as the business is working on an internal project that is slowly driving everyone away. Major changes in directors and senior managers who are living with the fairies and out of touch with the staff. People office encourage you to speak to them but have no clue on how to act professionally, multiple breaches in confidentiality. For a big company it’s just slowly driving it’s customers away and it’s staff by useless projects and outsourcing. New directors get hotel stays but staff can’t even get a basic pay rise- very underpaid compared to industry standards.

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FIS Response
4y
Thank you for your candid feedback. Glad to hear that you appreciate the FIS brand name value and WFH opportunities at FIS. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager, a member of the People Office, or the FIS Ethics Hotline.
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