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      FIS

      Engaged Employer

      FIS reviews

      3.5

      59% would recommend to a friend

      (13,289 total reviews)
      avatar

      Stephanie Ferris

      51% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Senior management

      FIS has an employee rating of 3.5 out of 5 stars, based on 13,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      1.0
      Mar 26, 2023

      The Worst in the Industry

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many, some of the people are great but you can find that anywhere.

      Cons

      Terrible pay, terrible benefits, terrible retaliation, terrible compliance policies/practices, terrible leadership, terrible HR structure, terrible knowledge base, terrible training, terrible governance. They have allowed countless experts, across their Lines of Business to be poached by their largest competitors. Our clients and peers have lost all respect for FIS... At this point I don't see how we can regain their trust.

      1.0
      Jan 20, 2023

      Run Away

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work (for now) Up to 8 weeks 100% paid maternity leave

      Cons

      Compensation Managers are encouraged by recruitment and HR to bring people on as close to minimum for the role as possible. With caps on "merit" increases generally between 2.5 and 3% it makes it impossible to appropriately raise compensation. There are no cost of living adjustments, heavily restricted to promoting outside of merit season - which forces managers then to leverage the pittance of a merit budget on a single individual regardless of how of their directs performed. A team of absolute rockstars are not permitted to be accurately rated during review time due to limits on the % of employees that can be given Exceeds Expectations/Meets Expectations etc. Managers are forced to leverage merit budgets to bring employees that they either inherited or due to pay range adjustments are under segment. Further when adjustments to ranges are made they are done completely under the table. Conflicting Priorities Big push to be innovative however little movement on ideas due to unwillingness to fund said ideas. Big push to become more cost-effective however it makes more sense to finance to outsource functions for 2x+ what its costs to retain resources internally. Big push on ensuring our clients are happy and receiving what they ask for in a timely manner however zero interest in funding teams to support the "client first" mentality. Constant Restructuring FIS seems to enjoy playing a never-ending shell-game with it's executives - oh, couldn't cut it Operations as an L1 Exec, lets try you out as L2 in Development. Oh couldn't cut it in Dev, lets make you a VP in Network. Didn't fit in, in Network let's make you the CISO. Meanwhile, the resources doing the actual day to day are laid off on almost a quarterly basis these days all the while Town Hall's are going on about how we continue to surpass financial expectations and we've made "record profits" in the past quarter. Employees are not people, most days FIS doesn't have the bandwidth to treat them like inanimate assets. Employees are simply the WD-40 that keeps the real assets up and running.

      1.0
      Jun 10, 2022

      Feedback from the company to reviews is pure "Expiative Deleted"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a difficult place to work if you are in an acquired company. they do not care about what works and if what they want in place breaks processes. No Admin allowed on servers. To bad if your apps need it... haven't been able to do a production build in 3 months. people are constantly leaving.. and no new hires. I was a part of a 12 person team who are down to 4 in under 6 months. Yet we are expected to handle the same workload of a 12 person team... The feed back provided on reviews is totally UNHELPFUL for those who have been screwed over by the company. "Oh well - you don't work here... blah blah blah.. Have a nice day!" total e "Expiative Deleted". And I've gone to the Ethic department and NOTHOING was done, in fact I ended up getting in trouble as the "inquiries" were done on a very small group of people in FIS.. no one I actually worked with on a daily basis. They say they take ethics seriously - but I have my doubts!! And there isn't a lot of diversity in the C-Levels. Not many women, beside Stephanie Ferris, Most are from India or outside the US. So for them to say they do.. is another misconception! Ho many C-Level are LGBTQ+? Zero!

      Cons

      Seriously think about applying. If you are young and never worked anywhere - you may think it's great! But in truth you can find better.

      avatar
      FIS Response
      3y
      Thank you for taking the time to review us. To address your comment about the leadership team not being diverse, FIS is committed to fostering and cultivating an inclusive environment and diverse workforce and is making great strides against our 15 commitments that have been shared with our Board of Directors and colleagues. Also, there have been new women leadership appointments in recent months including our new President, Stephanie Ferris as you mentioned, and our new Chief Legal Officer, Caroline Tsai. Since you have identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager or share your feedback through the colleague listening forums.
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